Alex Wong Guan Fong

System Support Leader

About

More than 14 yrs experience in warehouse management system solution Involved software development life cycle since yr 2005

Country

Malaysia

City

Petaling Jaya

Industry

Logistics & Supply Chain

Skill

Systems Design, Project Planning, Requirements Analysis, Technical Documentation, Customer Service Training, Customer Satisfaction, Customer Service Management, Change Order Analysis, Proposal Writing, Requirement Specifications, Problem Solving, English, Communication, Computer Science, PL/SQL, Databases, Oracle Applications, Software Development, Teamwork, Customer Experience

Experience

System Support Leader

swisslog malaysia sdn bhd

2008-3 - Present · 18 yrs 7 mos

Selangor, Malaysia

Responsible for guidance to project team members, identify system gaps and propose technical solutions to meet customer requirement. Provide advice on customer concerned with conduct regular meetings and root caused analysis.

Programmer

Wan Hai Lines

2006 - 2008-3 · 2 yrs

Klang, Selangor, Malaysia

Responsible for backend programming using Oracle 8i, screen designing using Forms 6i, developing reports using oracle reports 6i and oracle discoverer report. Maintaining and developing oracle system for regional office in US, India, Vietnam, Singapore and etc.

Software Engineer

Flintech Sdn Bhd

2005-1 - 2006-12 · 2 yrs

Subang Jaya, Selangor, Malaysia

As the Software Engineer in charge of server side systems. I am responsible for new web based HR system service designs from initial feasibility analysis and conceptual design through documentation and implementation, while maintaining and enhancing existing Human Resource Application Systems. Projects include user interface design and formatting mechanism for Web Based HR System.