Ahmet Korkmaz

Customer-Centric Strategist | E-Commerce & Growth Ops | Data-Driven Leader I’m a results-oriented Customer Success and E-Commerce professional with a passion for solving business problems through data, processes, and empathy. With a background in Genetics & Bioengineering, I bring analytical rigor into every decision — from increasing LTV and AOV to designing retention frameworks and optimizing lifecycle journeys. In my current role at MedexSepeti, I lead cross-functional projects that span CRM, telesales, product performance, campaign strategy, and seller operations. I’ve driven double-digit improvements in retention, loyalty, and revenue by combining structured segmentation with creative customer engagement. I thrive in environments where customer experience, operational excellence, and data insights intersect. I don’t just execute — I build systems, create scalable processes, and constantly look for ways to improve.