Ahmed El Sayed

Ecommerce operation manager @ Scrubser

About

Experienced E-Commerce Operations Manager with a strong background in order management, shipping coordination, customer support, and retail operations. Skilled in managing Shopify stores, Odoo ERP systems, and Tryoto platform operations.Experienced in preparing and processing orders, resolving operational issues, coordinating with shipping companies, and ensuring smooth daily e-commerce operations. Strong leadership and problem-solving skills with experience in both retail and online business environments across Saudi Arabia and Egypt

Country

Saudi Arabia

City

Riyadh

Industry

Apparel & Fashion

Skill

Odoo, Customer Service, E-Commerce, Inventory Management, Shipping Operations, Retail Management, Shopify, Order Fulfillment, Operations Management, National Retail, Retail, Store Management, Retail Operations

Experience

Ecommerce operation manager

Scrubser

2022-12 - Present · 3 yrs 10 mos

Riyadh, Saudi Arabia

* Managing daily e-commerce operations * Preparing and processing customer orders * Resolving order and shipping issues * Coordinating with shipping companies * Managing operations using Odoo ERP * Handling Shopify store operations * Managing workflows through Tryoto platform * Supporting returns and after-sales services