aggie lopez

aggie lopez

team manager - technical support

About

Team Manager - Technical Support at T-Mobile

Country

united states

City

albuquerque

Industry

-

Skill

call centers, workforce management, contact centers, performance management, customer experience, telecommunications, customer retention, customer satisfaction, account management, avaya, call center development, leadership, management, mobile devices, outsourcing, professional communication, team building, technical support, training, vendor management, customer service, process improvement, sales, project management, strategic planning, business process improvement, wireless technologies, voip, wireless, team leadership

Experience

mci corporation

sales supervisor

mci corporation

2000-5 - 2004-7 · 4 yrs 3 mos
etelecare global solutions

team manager

etelecare global solutions

2004-10 - 2007-11 · 3 yrs 2 mos
t-mobile

team manager - technical support

t-mobile

2007-11 - Present · 18 yrs 11 mos

Education

colorado technical university

colorado technical university

2019-1 - 2022-1 · 3 yrs 1 mo
west mesa high school

west mesa high school

ashford university

ashford university

business administration

2015-1 - 2020-1 · 5 yrs 1 mo

aggie lopez's Contact Information

Email

******@***.com

Phone

(**) *** ****

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