Aditya Kothadiya

Founder & CEO @ Avoma, Inc.

About

Strengths: Startups, SaaS, Product Management, UX, Customer Development Product experience: NLP/AI powered Virtual Assistant (Chatbot), Messaging, Mobile, Omnichannel (Speech & Digital), Social Support & Social Marketing Business experience: Email Marketing, Outbound Sales, Partnership Development Engineering experience: Web and Mobile Application development, Front-end Development, REST API Platform development

Country

City

Industry

internet

Skill

product management, business development, start ups, e commerce, entrepreneurship, saas, cloud computing, user experience, scalability, agile methodologies, web application design, amazon web services, software development, mobile applications, management, iphone application development, strategy, online advertising, web development, software as a service, natural language processing, messaging, virtual assistance

Experience

design engineer

altera

2006-2 - 2009-12 · 3 yrs 11 mos

systems engineer

emerson

2003-7 - 2004-6 · 1 yr

software engineer

infosys

2002-7 - 2003-6 · 1 yr

founder and chief executive officer

avoma, inc.

2017-7 - Present · 9 yrs 2 mos

Avoma is an intelligent meeting assistant for your customer-facing teams — Sales, Implementation, Customer Success, etc. It integrates with your existing workflow and captures all your customer conversations, transcribes them into text, identifies who said what, and also extracts key insights like next steps, questions asked, important keywords discussed, etc. And all of this information is easily searchable for any team member in the organization at any time in the future, and Avoma updates this information into the CRM system for timely data entry.

senior design engineer

altera

2010-1 - 2011-12 · 2 yrs

founder and chief executive officer

shopalize

2011-4 - 2013-4 · 2 yrs 1 mo

Help online retailers to acquire new customers and increase brand awareness from social media. Shopalize is a comprehensive social commerce platform specializing in social sharing and social referral solutions. Shopalize is now a part of [24]7 Inc., the intuitive customer experience company after its acquisition in May 2013.

senior director, product management

24/7 customer

2016-6 - 2017-3 · 10 mos

* Leading [24]7's Digital Engagement group & product line. * Responsible for below Products * Virtual Assistant (Chatbot) * helping enterprises to increase self-service rate using Natural Language based automated conversational chat. * Omnichannel * Unified NLP and Decision Engine across Speech (Phone) and Digital (Chat, Messaging) channels * Messaging * helping enterprises to engage with customers where they are i.e. in Messaging apps (FB Messenger, Skype, SMS, etc.) * Unified Digital Experience * consistent and responsive experience across channels (Web & Native Mobile) and across products (Chat & Virtual Assistant)

director of product management

24/7 customer

2013-3 - 2016-3 · 3 yrs 1 mo

* Leading [24]7's Digital Engagement group & product line. * Was responsible for below Products * Unified Digital Experience * across channels (Web & Native Mobile) and across products (Chat & Virtual Assistant) * Messaging * helping enterprises to engage with customers where they are i.e. in Messaging apps and channels (FB Messenger, Skype, SMS, etc.) * Virtual Assistant * helping enterprises to increase self-service rate using Natural Language based automated conversational chat (bot). * Social * enabling social sharing experiences at the point of sale & service interaction and listening and responding to social conversations