Aditya Kothadiya
Founder & CEO @ Avoma, Inc.
About
Strengths: Startups, SaaS, Product Management, UX, Customer Development Product experience: NLP/AI powered Virtual Assistant (Chatbot), Messaging, Mobile, Omnichannel (Speech & Digital), Social Support & Social Marketing Business experience: Email Marketing, Outbound Sales, Partnership Development Engineering experience: Web and Mobile Application development, Front-end Development, REST API Platform development
United States
San Francisco Bay Area
Technology, Information and Internet
SaaS, Software as a Service (SaaS), Product Management, Business Development
Experience
design engineer
altera
systems engineer
emerson
software engineer
infosys
founder and chief executive officer
avoma, inc.
Avoma is an intelligent meeting assistant for your customer-facing teams — Sales, Implementation, Customer Success, etc. It integrates with your existing workflow and captures all your customer conversations, transcribes them into text, identifies who said what, and also extracts key insights like next steps, questions asked, important keywords discussed, etc. And all of this information is easily searchable for any team member in the organization at any time in the future, and Avoma updates this information into the CRM system for timely data entry.
senior design engineer
altera
founder and chief executive officer
shopalize
Help online retailers to acquire new customers and increase brand awareness from social media. Shopalize is a comprehensive social commerce platform specializing in social sharing and social referral solutions. Shopalize is now a part of [24]7 Inc., the intuitive customer experience company after its acquisition in May 2013.
senior director, product management
24/7 customer
* Leading [24]7's Digital Engagement group & product line. * Responsible for below Products * Virtual Assistant (Chatbot) * helping enterprises to increase self-service rate using Natural Language based automated conversational chat. * Omnichannel * Unified NLP and Decision Engine across Speech (Phone) and Digital (Chat, Messaging) channels * Messaging * helping enterprises to engage with customers where they are i.e. in Messaging apps (FB Messenger, Skype, SMS, etc.) * Unified Digital Experience * consistent and responsive experience across channels (Web & Native Mobile) and across products (Chat & Virtual Assistant)
director of product management
24/7 customer
* Leading [24]7's Digital Engagement group & product line. * Was responsible for below Products * Unified Digital Experience * across channels (Web & Native Mobile) and across products (Chat & Virtual Assistant) * Messaging * helping enterprises to engage with customers where they are i.e. in Messaging apps and channels (FB Messenger, Skype, SMS, etc.) * Virtual Assistant * helping enterprises to increase self-service rate using Natural Language based automated conversational chat (bot). * Social * enabling social sharing experiences at the point of sale & service interaction and listening and responding to social conversations
Education
college of engineering pune
university of southern california
electrical engineering
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