Aditi Chandra

Our ambition is to move to a standardized bank wide operational service fulfilled by best-in-class future focused and liquid agile workforce. I am currently focused on strategy and execution of capability & skills architecture-based model that will connect Talent Acquisition, Technical & Leadership Development and Talent Management/ Succession Plans to Workforce Strategy. Our implementation plan is: • To build a comprehensive bank wide Capability & Skills Architecture and Inventory • To buy Market Intelligence to benchmark current skills proficiency levels to our competitors • To identify future skills gaps, post automation and digitization of customer journeys • To support organization/ Hiring Managers with fungible & future ready work force • To partner with TA for Build Borrow Buy model to provide future ready organization I lead a team of c30 employees across India, China, Sri Lanka, Egypt, Poland, Mexico

HSBC is a 2,40,000 employee base matrixed multinational bank. As the Global Head of Ops Academy I am responsible for aligning 74000 employees people capability strategy to emerging market needs, environmental changes and business operating model such that Operations of the Bank has a robust cutting edge people strategy. I am focused on competency based talent up skilling and re skilling, strategic succession and leadership development. The Academy aims at creating a highly fungible and liquid agile workforce to serve digital end to end customer journey.

Leadership Edge is JPMorgan Chase’s firm wide suite of leadership, executive and management development designed to help develop outstanding leaders at all levels of management across each line of business, function and region. These are rooted in the firm’s business principles and leadership attributes. Headquartered in USA, it is a global team.

Leadership Edge Designers are responsible for strategizing, designing and deploying Talent, Leadership, Diversity and Organization Development frameworks across the globe to help leaders in their critical transition points. Supported by teams across globe and functions, they are responsible for designing, executing and training faculty across North America, APAC and Europe.

Partner with all Businesses in India to create Professional Development landscape, own deployment strategy and align to regional best practices. Lead Management & Executive Development curriculum, Diversity, Assessment & Development Centres, Talent/ OD initiatives across all Lines of Business in India. Lead a team, design signature programs, facilitate through strong collaboration with Business/HR.

Design and deploy a multi-year training strategy focused on skills development across IB Operations, India. Partner with the IB Operations management team in Asia Pacific & India locations to identify and prioritize skill development needs, determine project parameters, and ensure quality solutions to business needs. Collaborate with a team of global training professionals including peer learning partners in North Americas, EMEA and APAC to provide end to end solution oversight for key training interventions including relationship management, strategy and solution design & deployment.

Mahindra & Mahindra Financial Services Ltd, MMFSL is the financial sector of M&M, a captive finance company, it extends support to retail and trade advance and has 3 subsidiaries including Housing Finance and Insurance Brokers. Head L&OD leading a team of 35 with additional responsibility as: Advisory Board Member – Mahindra Finance Academy. Consultant - Mahindra Housing and Mahindra Insurance Brokers. Responsible for Heading Talent framework, Learning and Organization Development design for the enterprise and represented firm for awards domestically and internationally towards employer branding and value proposition. Achievement:  Woman in Leadership Award, World HRD & Bloomberg UTV. Young HR Professional of the Year, World HRD Congress Singapore.

Estbshd L&OD function for MMFSL as benchmark award winning function with achievements in: Leadership and Executive Development Talent Development, Succession Planning & Assessment & Development Centers Transformational OD practices that were aired on Indian TV as reality shown (Chakravyuha) Achievement: 'Leading Women in HR' by Women Leaders in India Award. 'Exemplary Strategist in Support Function' Award, MMFSL. 4th in Financial Services Sector by Great Places to Work.

Set up L&OD for MMFSL as start up function with laser focus on developing a team towards: Executing strategic roadmap with Business Leadership Professional Development and Domain/ Banking Training Calendars Management and Leadership Development Assessment and Development Centres for Talent Management Achievement: 'Innovative People Initiative in an Economic Downturn' by Great Place to Work. AIMA – IOCL Award for Best Motivational Practices in Manufacturing & Services. Employer Branding Awards by World HRD Congress.

As Assistant Manager HR- T&D, key responsibilities included - Process Head - Change Management Process Head - Corporate Training Calendar - Designing & Executing Faculty - Business Process Reengineering (Sector companies- UB Group) Faculty - Functional & Behavioural (Customer Service/ Sales/ Engineers) Faculty - Managerial Effectiveness & Behavioural Skills (Senior Management) Faculty – Professional Development (Cabin Crew and Cockpit Crew)

Private practice in aligning organizational strategy and business goals to organization development strategies to foster cutting edge management practices. Research Researched on Rorschach & Thematic Apperception (Psychiatric)Tests. Designed and assisted in delivering Assessment Centres- Psychological & Neurological competencies. Consulting Consulting in Managerial & Psychological competencies for Clients. • Wyeth Pharmaceuticals (Germany) • Mitsui-Tokyo (Japan), Mitsui OSK Lines (Mumbai) • Centre for Growth Alternatives (Delhi) • Trident group of Companies, Sicpa, Eli Lilly, Baxter Pharmaceuticals (India)

Private practitioner as Clinical Psychologist. Psychotherapist with focus on Assessment, Diagnostics & Psychotherapy, Mumbai. Specializing in Rational Emotive Behavior Therapy. Lecturer for Advanced Course in Existentialism, Gestaltism & Rational Emotive Behavior Psychotherapy at SNDT University, Mumbai.