Abhishek Singh

Senior Engineering Manager with 10+ years of experience driving the development of impactful software solutions and who brings strong expertise in technical leadership, system architecture, and scaling high-performing engineering teams. My success includes major initiatives at Amazon, Starbucks, and Unite Us. ACCOMPLISHMENTS • Led the end-to-end development of a FHIR-compliant Cases, Referral, and Encounter Service at Unite Us, significantly enhancing healthcare data interoperability. Leveraged AWS EventBridge and SQS to enable real-time data exchange across systems, supporting timely interventions and seamless coordination between care providers. • Transformed a decade-old monolithic application into a modular, service-oriented system for Amazon’s Seller Inventory Shipping platform. The new architecture improved scalability and maintainability and has been adopted by 5.9+ million sellers worldwide. • Reduced seller support tickets by 15% through a comprehensive platform redesign at Amazon. Introduced self-service capabilities and automated several high-frequency, low-complexity workflows, enhancing the overall seller experience and operational efficiency. • Delivered the UK’s post-Brexit Payment Gateway, a high-stakes initiative requiring collaboration across 14 cross-functional teams. Managed tight deadlines and regulatory complexity while maintaining compliance and ensuring uninterrupted financial operations post-Brexit. • Directed a global team of 30 engineers and game developers at Aristocrat, overseeing the development and release of more than 350 games annually. These games accounted for 95% of the company’s global game output improving time-to-market for new releases. CORE COMPETENCIES System Architecture | Event-Driven Design | API Strategy | Agile Delivery | AWS Cloud | Team Building Test Automation | Cross-Functional Leadership | Team Management | Engineering Management | High EQ Compliance |Product Road Mapping |Conflict Management | Technical Design |Architecture Reviews LEADERSHIP PRINCIPLES Customer Obsession | Deliver Results | Dive Deep | Build Trust | Think Big | Clarity in Communication