abhishek abhiranjan

Responsible for After sales ( Technical Support), Training & Product Management for MB Trucks, MB Bus & Fuso for Central Africa Markets

 Led a project with 10 members cross functional team consisting members from R&D, Production Strategic sourcing, Quality, Aftersales service & Sale with target of launching in 3 months, generating USD 900K revenue  Led 10-member team for DFMEA of aggregates and production of first ever AC OEM made minibus in gulf region generating USD 1.6M revenue in the first year  Generated CMI for profitability with R&D, sourcing, supply chain & production teams

*  Managed a business size of USD 0.5M with sales volume of 40 trucks within 1 year. *  Played a key role in liquidating the stock of 40 vehicles worth USD 600K and closing USD 700K outstanding after joining back South Africa *  Managed sales forecasting, budgeting, financial audits, pricing, labour, IR & all branch activities *  Liaised with PFMEA for all processes and determined key buying factors for the hubs *  Streamlined warehouse management, inventory, KARDEX, logistics, binning & vendor audits

Strategic consultancy project, which entailed cognitive analysis of Indian employees’ psychographic profiles, to determine various innovative solutions that Sodexo can offer as a part of their onsite service solutions in India.  Analyzed life style trends, expectations from employers and role of support services in employee satisfaction for Generation Y and Blue Collar workers in India. Suggested various innovative offerings for Sodexo’s portfolio expansion in India.  Received appreciation from senior management including Mr. Nicolas Japy, CEO (Remote Sites and Asia-Australia On-site Service Solutions, Sodexo), for the in-depth analysis, creative solutions and innovative presentation done.

*  Developed online warranty process and implemented warranty & customer support activities for Gulf & Southern Africa region as a result delivered 254 vehicles to South Africa *  Relieved 0.5M USD outstanding amount from customers during 2009-10 *  Grew parts sales in South Africa from average USD 70K to 120K per month *  Provided service support for 5K+ vehicles in 3 countries ensuring high quality product standards

*  Achieved 5% reduction in warranty cost of around USD 50K p.a. and quality clearance, shipment of 15 CNG buses worth USD 0.8M standing first in supplies to Pakistan during FY’07 *  Executed an order of 3600 trucks to Iraq in 2007-08 *  Increased daily off-take of vehicles at dealer premises from 40 to 70 per day in Dubai *  Active member of delegation to Mauritius which bagged 100 automatic buses order in 2007 *  Oversaw service/warranty related bus production for Pakistan as first body builder outside India *  Managed shipment of 2000 vehicles and sales clearance of about 300 bus Set up Quality audit process for vehicles from Abu Dhabi in 2006. *  Established procurement process, parts costing & invoicing ERP implementation, ISO audits & developed PPAP for export operations

*  Responsible for supplier quality audit, inward & outward movement of Exports spare parts. *  Initiated & implemented ISO 9000 at logistic facility yard with a rating of 4/5 at Mumbai in 2006 *  Manage pre-export activities for sales routed from Mumbai to places inside or outside the region *  Improved shipment from 100 to 300 per month in Mumbai *  Set-up QA process at Hosur and grew monthly production of buses from factory from 28 to 40

Sr. Manager- Exports at Daimler India Commercial Vehicle