Abdul Sameeh

Technology Supervisor @ voco® Riyadh

About

Experienced IT Support with demonstrated history of working in the hospitality industry. Strong information technology knowledge and professional skill in the internet protocol (TCP/IP), LAN-WAN, hotel management, OPERA PMS, MICOS POS, EMC- Symphony, IPTV and IP (PBX-CUCM)phone in Hospital industry,Vingcard Door lock System

Country

Saudi Arabia

City

Riyadh

Industry

Hospitality

Skill

Microsoft Azure, Server Administration, VMware, Network Infrastructure, Office 365, Firewalls, Network Security, Dynamic Host Configuration Protocol (DHCP), Digital Transformation, Systems Management, LAN-WAN, Computer Science, Engineering, Infrastructure, Luxury, Guest Service, Printers, IT Escalation, Pre-opening, Business Strategy

Experience

Technology Supervisor

voco® Riyadh

2024-1 - Present · 2 yrs 9 mos

Voco Hotel Riyadh

Good Knowledge of Hospitality Business Support Applications and Guest facing Technology- Oracle Opera PMS, Micros 3600, 9600 & Symphoni POS, IPTV, BMS. Troubleshoot hardware and software issues for end-users, ensuring minimal downtime. Developed and enforced IHG policies, roles, and groups to manage user permissions and Administered Active Directory, ensuring secure and efficient user account management. Managed and maintained the company’s IT infrastructure, including servers, networks, and endpoint devices. Provided technical training and support to staff, enhancing IT literacy across teams. Configured and maintained routers, switches, firewalls, and VPNs, ensuring reliable connectivity and network security. assisting in security audits, reporting, and facilitating/administering training. - Communicate IT policies, procedures, and risk assessment audits at property levels. Collaborated on IT infrastructure upgrades, migrations, and digital transformation initiatives to align with business objectives.