Aaron Swan

• Developed the first global AI and Automation solution to support drivers during emergencies, reducing downtime and costs. • Established a 24/7 on-demand network of qualified mechanics, enhancing service reliability for heavy-duty fleets. • Led efforts to reduce fleet operations support costs and increase supply chain effectiveness.

• Led global go-to-market strategies for cyber risk quantification products and services at Milliman Cyber Risk Solutions. • Developed core relationship with Microsoft to promote O365 cyber security best practices. • Identified and measured global information security controls on critical business processes using proprietary cyber tools.

• Leveraged eMaint CMMS to organize preventative maintenance tasks, optimize scheduling, and integrate ERP and CMMS solutions for operational efficiency. • Collaborated with supervisors on budget development and five-year plan updates for fiscal responsibility and strategic planning.

• Collaborated with clients to develop innovative identity and access management solutions. • Led project teams in designing processes for global Pharma companies. • Conducted cognitive task analysis for Drug Safety case managers.

Key Contributions: • Enhanced bottom-line efficiency by directing a results-oriented team responsible for 1/3 of the Americas of Central/South America. • Conceptualized and created global sales lectures and training programs to deliver innovative marketing strategies for medium, large, and global organizations. • Established a consultancy company from inception and progressively sold 50% of UX services for an Americas sales territory. • Recruited and governed remote business development teams, account managers, and associated team members. • Collaborated with major channels (e.g. SHI, Insight, Programmers Paradise, Lifeboat) to present detailed end-to-end solutions to new and current customers. • Organized new business models focusing on legal, healthcare, financial services, insurance, auto-lending, energy, and telecommunication verticals.

• Planned, designed, and implemented enterprise network solutions for Merrill Lynch Investment Managers. • Managed enterprise development projects and initiatives, ensuring successful completion and alignment with business requirements. • Administered security policies for server and desktop systems, enhancing network security measures.

• Managed a team of 24 certified infrastructure systems engineers at Siemens, ensuring availability of 300 mission-critical servers for Hoffman laRoche. • Oversaw the delivery of services to optimize system performance and minimize downtime. • Implemented strategic initiatives to streamline processes and improve efficiency within the team.

• Planned, built, and implemented complete network infrastructure between the US and St. Vincent. • Enhanced web services for voice and video to reduce organizational costs.

Computer Science