Aakash Desai

Estimator / Collision Assessor at Capital S.M.A.R.T Repairs, part of AMA Group Ltd. • Specialize in accurate vehicle damage assessment and repair estimation. • Prepare and manage supplementary estimates to ensure full coverage of repair costs. • Coordinate repair processes efficiently, working closely with technicians, insurers, and customers. • Oversee parts management, ensuring timely ordering and tracking for smooth repair workflow. • Handle customers calmly while performing vehicle damage assessments and estimates, maintaining clear communication. • Ensure repairs are completed to the highest standard, balancing quality, cost-effectiveness, and customer satisfaction. • Proficient in modern estimating systems and AI tools. • Committed to helping drivers get back on the road quickly and safely.

• Gained hands-on exposure to the Australian collision repair industry, including repair methods, workshop workflows, and compliance standards. • Learned repair techniques, parts management, and insurance claim processes. • Developed professional communication skills with customers, insurers, and workshop teams. • Built foundational knowledge of Australian repair standards and quality assurance practices.

Regular dose of automotive content. “Welcome to Legends on Wheels, founded by Aakash Pankaj Desai—a platform dedicated to sharing rich stories behind legendary vehicles, pioneering brands, and transformative technologies in the automotive world. Join me as we explore automotive heritage, dissect innovation—from front‑wheel drive icons and SUV royalty to adaptive cruise systems—and spotlight the future of mobility. Whether you're an industry veteran, tech enthusiast, or design thinker, you’ll find thoughtful, research‑backed insights and invitations to share your perspectives.”

Duties : 1. Vehicle Damage Inspection 2. Estimating & Cost Calculation 3. Insurance & Customer Liaison 4. Compliance & Documentation 5. Supporting Bodyshop Operations 6. Continuous Learning & Development

Highlights/Duties: 1. Assisting in inspecting damaged vehicles to determine the extent of repairs required. 2. Identifying structural, mechanical, and cosmetic damage. 3. Learning about different repair techniques and industry standards. 4. Using specialist estimating software to calculate repair costs. 5. Learning to prepare accurate and fair repair estimates. 6. Understanding the cost breakdown of parts, labor, and paintwork. 7. Shadowing experienced Vehicle Damage Assessors to develop practical skills. 8. Attending training sessions to gain technical knowledge. 9. Learning about insurance policies, claim processes, and compliance requirements.

Subjects passed in this degree : 1. Principles and Practice of General Insurance and Insurance Survey and Loss Assessment 2.Motor Insurance