MAKOTO HATTORI
副部長 @ KDDI Corporation
About
I have extensive experience in the telecommunications industry, specializing in the planning, development, and product management of both mobile and fixed-line services.Early in my career, I contributed to the launch and platform development of mobile internet services. I subsequently took charge of planning customized mobile devices for corporate and government clients, and led the domestic introduction of an international smartphone management service.Starting in 2014, I served as a Product Manager in the consumer service planning division, overseeing the safety and security domain, which included disaster response solutions and youth content filtering services. In 2021, I became the Group Leader of Product Planning for fixed internet services. In this role, I drove service planning for the broadband business, striving to create a virtuous cycle for both society and the economy.Currently, as Deputy General Manager of the AI Strategy Deployment Department, I am leading initiatives to transform internal business processes utilizing AI and to create new customer value. Moving forward, I am dedicated to driving business growth by combining my deep expertise in telecommunications and platforms with cutting-edge technologies.
Japan
Niiza
Telecommunications
通信事業, 通信業, カスタマーサービス, プロダクトマネジメント, モバイル機器, モバイルテクノロジー, スマートフォン
Experience
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