Rita Wu

1.Client Management：As the main contact person of the client, ensure clear and effective communication and execution to meet the needs of both the client and the employees on a one-to-many basis (1 VS 300+)； 2.New Customers Development：While maintaining good relationships with existing customers, close deals with new ones through referrals from them such as: iMOU、JOYOU、Agricultural Bank of China Bank； 3.Recruitment：Recruitment for positions is carried out based on the client's budget and requirements. More than 20 people have been hired, and the client's employment satisfaction rate has reached 90%; 4.On-Boarding & Off-Boarding Management：Responsible for developing On-boarding and Off-boarding procedures to ensure a smooth and professional experience for staffs members; 5.Payroll & Payment Management and Disbursement：Rresponsible for the monthly salary and assist in handling matters related to employee insurance, etc. Be familiar with and accurately implement salary distribution, with over 300 people receiving salaries and an accuracy rate of 100%.； 6.SOA Follow-up：Timely sort out all the bills generated by the customer, such as visa fees, insurance fees and related service fees, and follow up on the payments；

1.Formulate the department's training plan, establish the training system and budget, and be responsible for its implementation； 2.Responsible for professional training of new employees on corporate culture, sales skills, product knowledge, mindset； 3.Combining employee skills assessment, training and promotion, and appointing the right people to the right positions . Completed job evaluations for over 500 employees, standardized the promotion process, increased employee satisfaction by 20%, identified potential employees in the team, and formulated personalized development plans； 4.Develop courses and improve the training system in accordance with the training requirements of the region.In project management, the overall team's sales volume increased by 25% and its benefits rose by 30%.

1.According to the company's development strategy make a training plan for the sales team, and summarize the feedback according to the training situation. Make an objective evaluation of the training effect and provide improvement solutions； 2.New Product Training: Develop specialized training programs for new product launches to ensure staff are knowledgeable about features benefits and technical specifications. Equip sales team with effective sales strategies and techniques to promote new products to customers； 3.Project Execution: Led the team to win the first place among the provincial training teams for the OPPO Reno3 series, and both the OPPO Reno4 series and the OPPO Reno5 series ranked second in the province； 4.Onboarding New Employees: Develop and conduct comprehensive onboarding programs for new hires to integrate them smoothly into the company culture and operations. Ensure new employees receive all necessary initial training to perform their roles effective from the start； 5.Continuous Improvement: Stay updated on industry trends ,new products and best practices in mobile phone sales and customer service. Continuously improve training programs based on feedback , performance data and industry developments。