Sherry Xu

Lead import & export team for continuous order fulfillment process execution & improvement. Lead import & export team be responsible for daily operations of export, import and trading cargo movements in chemical goods for term and spot contracts. Organize internal/outside resources for training of latest laws and regulations regarding Import/Export Take lead in Import/Export related licenses re-audit and update. Manage logistics supplier's KPI and performance , improve forwarder service performance Managing & follow-up various enquiries (general product info, proforma invoice/letter of credit, sample requests, product availability) Managing correction process (goods return, credit/debit note requests) & other returns. Managiing and Formulating the S&OP for various import & export orders ( cash in advnce shipments / LC shipments / samples / indent shipments / ) In charge of the Commodity inspection and Customs issues regarding to import and export business, transportation Coordinate with business units and work as a team with supply chain, finance, credit , EHS, GTC etc. Be first contact in case of emergency or complaint. prepare and analyse data, draw conclusions and decide on implementation of solutions for improving import & export team and processes to achieve quality and efficiency.report execptions and defaults(non-conformance) in the delivery to an internal data system. Additional responsibility as a planner - carry out and maintains Purchase Orders for finished product from both local and international suppliers Purchase orders fulfillment tracking--Coordinate logistics and updating SAP systems with cargo details Inspection and quality control-Conduct inspection and quality follow-up Participate in the SIOP process considering customer demand, warehouse stock levels and purchase orders Feedback the information to Global supply chain to assist in stock planning, reducing any stock out situations and control slow moving inventory.

1. Support import-export arrangement, Good communication with oversea customer and local customer to ensure correct understanding on their logistic requirement. 2. Regular KPI reporting to keep the customer posted of the shipment status timely, Feedback the issues during the shipment process timely. 3. Monitor the warehouse operation through the inside system of company. Keep the system data always correct. 4. Monthly performance review meeting with customer (KPI/lead-time/shipment status / claims etc,), summarize main negative performance with action plans. 5. Handle complaints and claims and make summary for all the record. And then handle it well and timely. 6. Approach and convey new policies of government departments, especially for Customs and CIQ. 7. Help sales to follow up the quotation directly to the client. Get customer's feedback and push sales to update the quotation 8. Take an active role to follow up R/O shpt and have much working experience in them. 9. Contact shpr and communicate with them well and send shpt in time 10. Good Communicate with oversea agent for collect cost and shpd adz and pre-alert for shpt

1. Sourcing cost and follow up RFQ/Tender 2. Keep close contact with product team to collect update cost against market 3. Be responsible for tender/RFQ follow up and result chase with sponsor closely 4. Ensure all tenders/RFQ will be done timely manner 5. Analysis the quality and feedback per RFQ/Tender and keep contact with product team closely 6. Good communication with local/overseas office 7. Quotation review and updated before validation. 8. Good service maintain in high level, and minimize the complaint for human mistakes

1. Do regular Report: CFC report, Sales Lead report, Quotation Controlling report, and Sales Call report update each week; CM1 report, and New Business report update each month. 2. Sourcing cost and do EDI Quotation 3. Help sales to follow up the quotation directly to the client. Get customer's feedback and push sales to update the quotation 4. Take care for the phone rate inquiry from marketing dept and dig out the business opportunity from these clients 5. Take an active role and Support sales dealing with operation and finance for the special case of the sales 6. Good Communicate with oversea agent for collect cost 7. Sales Admin Function: Daily docs hand over, special paper work preparation for the client