Özlem Ünal

· Generate profitable sales and develope long term business by building trustable relationship with with C-level & key decision makers of customer ‘Vodafone Group’ · Lead and develope sales teams& operational teams as high performing with full responsibility of Account P&L · Delivered high quality services& system integration projects

· Generated profitable sales (Ericsson portfolio and partner portfolio as system integrator company) and developed long term business by building trustable relationship with targeted Enterprise customers in selected verticals (Utility, Safety& Security, Transportation, and Smart Cities) as per aligned strategy. · Led and developed high performing sales teams with full responsibility of Enterprise Business P&L · Member of Middle East Region Industry& Society Customer Unit Leadership Team · Main achievements: Break-in one of the strategic, big governmental customer with win of Smart City project and then extended the existence with some other wins in 2016 . Developed healthy funnel (quick win projects for Smart City) including Strategic Government Network on LTE and IOT based opportunities in same customer. ADM services sales to big banks in Turkey. Data Center Migration Services wins.

· Within 4 years; achieved sustainable growth by builded trustable relationship with C-level & key decision makers of customer and improved customer perception. · Led & developed high performing sales team with full P&L Responsibility of Account as part of Global Vodafone Customer Unit. · Member of Customer Unit Turkey Leadership Team and Global Customer Unit Vodafone Leadership team · Developed competitive commercial models that differentiated Ericsson in the competition and developed innovative negotiation tactics. · Increased customer satisfaction · Main achievements: Vodafone Packet Core Tender win which secured being sole supplier and 5 years investment of customer by swapping competitor . Break-in IT with Vodafone Data Center Migration Consultancy Tender win and Vodafone IT Transformation Manage Services RFP win (including 100 experts in managed operation). · Winner of Global Top Sales Competition for 2014 performance

· Generated profitable sales and developed long term business for Network solutions& services by managed long-term trustable relationship with all key decision makers of customer including C-Level. · Increased market share of Ericsson (2G-3G Network infrastructure). · Main Achievements :3G Mobile Network RFP win against tough competition. Packet Core& Deep Packet Inspection Tender win which secured being sole supplier. · Winner of Global Top Sales Competition for year 2008 (3G Infrastructure Tender Win)

· Developed and maintained trustable close relationships with key decision makers at various levels of Turkcell Marketing and CRM organization to sell Global Bilgi CRM services and solutions · Achieved revenue growth and Increased customer ‘Turkcell’ satisfaction score with led& developed sales team (Team including 8 Account Managers)

· Generated profitable business of Knowledge Management solutions and related services (Document Management, Archiving and Workflow Systems and the related hardware for these solutions) by developing trustable relationships with targeted enterprise customers in Turkey · Increased number of new customers with led and developed sales team.

· Developed profitable sales of system integration, outsourcing, consulting and services to the existing& targeted Enterprise customers · Increased number of new customers and reached growth with led sales team. · Increased and improved solution portfolio together with solution teams.

· Developed business opportunities for sales of Motorola products and services as profitable and generated business by strengthened relationships with key decision makers including C-Level in Telsim organization. · Main achievements: Win of Telsim GSM&GPRS infrastructure Tender and delivered successfully as Telsim’s GPRS service was first in the market, win of extension of Radio Network and extended market share. Win of some VAS solution Tenders. · Builded and developed relationship with key decision makers of 4th Mobile operator Aycell and Turkish Telecom for Mobile Radio Network Extension Tender.

· Developed long term, trustable relationship with all levels of Turkish Telecom and developed opportunities for Siemens solutions in Information& Broadband Area to sell · Break-in Broadband Data Network of Turkish Telecom with Digital Data Network Tender win by partnering with Newbridge company. · TSDNET win (2nd tender for Turk Telecom Digital Data Network) and having more profit than targeted (25%) with developed commercial model and delivery model.

· Drived of the narrowband switching (Fixed Networks) sales and related projects for customer Turkish Telecom · Extended market share of Siemens 20% for Narrowband Switching Solutions with successful revenue shared commercial models which worked very good commercially.

· Training on the job for sales of international projects at Siemens headquarter · Leadership and technology trainings, German courses