Özge Ceren Ölmez

Supported end-to-end container logistics processes by coordinating bookings, documentation, and issue resolution across international trade routes. Contributed to service efficiency by analyzing workflow bottlenecks and proposing improvements to reduce response time. Gained hands-on experience with CRM systems, customer communication tools, and global supply chain operations. Developed problem-solving and process optimization skills aligned with industrial engineering principles, including lean thinking and systems efficiency.

Selected to join Schneider Electric’s global innovation program focused on the future of supply chains. Completed a project on using AI and Machine Learning in smart factories to enhance safety, quality, and productivity. Delivered a business-oriented video presentation proposing a data-driven solution aligned with Industry 4.0 and sustainability. Gained practical experience in digital supply chain transformation and innovation strategy.