Öykü Arıcı

International Sales and BD Specialist @ Efectis Era Avrasya

About

Sales & Business Development Specialist with 4+ years of experience in CRM management, market research, and client relations. I focus on building strong customer relationships, identifying new market opportunities, and supporting growth through clear communication and effective solutions.

Country

Türkiye

City

Istanbul

Industry

Public Safety

Skill

Uluslararası Satış, Stratejik Planlama, İş Stratejisi, Satış Süreci Geliştirme, İletişim, Satış Stratejisi, Satış Yönetimi, Müzakere, Stratejik Düşünce, Microsoft Excel, CRM, Müşteri Memnuniyeti, İş Geliştirme, Satış Süreci, B2B, Satış Sunumları, Çapraz Satış, Satış Operasyonları, Translation, Market Research

Experience

International Sales and BD Specialist

Efectis Era Avrasya

2025 - Present · 1 yr

• Customer Relationship Management: Conducted client visits, identified needs, delivering customized solutions • Built long-term partnerships with key clients to ensure retention and satisfaction • CRM System Management: Recorded and monitored sales and customer data to optimize processes and enhance operational efficiency • Proposal Preparation & Control: Drafted and presented offers based on incoming requests, ensuring alignment with client expectations and organizational goals • Collaborated with cross-functional teams to refine proposals and meet deadlines • Market Research: Identified new market opportunities and analyzed sectoral developments to create actionable strategies • Fair Research and Organization: Researched industry fairs and supported organization efforts for effective representation