Zyra L.

•Oversaw and owned the strategic direction and execution of Pinterest’s Employee Referral Program (ERP) enterprise-wide •Assisted with the launch of a new ERP and Internal Mobility platform enterprise-wide •Scaled recruiting training by launching first automated training via Intellum, a 4 hour/per month time savings •Launched program marketing efforts including quarterly campaigns, Talent Brand partnerships •Spearheaded a workstream of 7 team members to develop an Alumni Network program framework

•Received promotions while independently owning and managing Recruiting Programs •Launched Candidate Placement Accelerator recruiting program from the ground up (ideation to execution) •Managed strategic direction, daily operations, and drove ongoing process improvements •Conducted Voice of the Customer (VoC) sessions and identified customer needs to develop program roadmap •Handled all communications to key stakeholders including program health and led change management efforts •Scaled and expanded program globally to support teams in NA, EMEA and APAC regions and cross-departmentally; program was adopted by 5 additional organizations within Amazon •Exceeded monthly program goal by 233% within first year of launch; increased program utilization 3x YoY •Product managed and drove the development of TamperMonkey script tool; partnered with engineering team to automate and streamline program process; wrote product idea and features, tracked ongoing progress/milestones •Led cross-functional working group to identifying company-wide process gaps and implement solutions

Joined this role to launch the Candidate Placement Accelerator recruiting program from the ground up (ideation to execution). See above for more detailed description of my responsibilities and achievements in launching this program.

•Spearheaded Bar Raiser program engagements (launched welcome baskets and annual BR awards event) •Managed Bar Raiser In Training nomination process and created status clarifications for nomination lifecycle •Program managed and launched pilot program experiment, Candidate Expense Cards from ideation to execution; created processes, built materials for external and internal use, led trainings, program iterations, and analysis •Coordinated with Recruiting, HR, Legal, Finance and external vendor to support program launch •Manage a high volume of candidates through phone and onsite scheduling, and hiring events coordination •Built strong relationships with Hiring Managers and recruiters to ensure business goals are met

•Support enterprise training initiatives •Manage administration and maintenance of our Learning Management System (LMS) SumTotal •Coordinate logistics for training classes including scheduling, room reservations and set-up, food arrangements, materials reproduction, and travel arrangements as needed. •Create and Maintain Training Calendar for Manager Core Program •Technical support in resolving LMS access issues •Develop and manage peer-to-peer development program for the enterprise

-Support hiring and onboarding efforts for the executive team cross-departmentally and the Human Resources department by managing administrative and logistical coordination for all components of the recruiting process. Responsibilities includes: •Scheduling interviews, arranging flight and hotel details, building interview materials for the executive team, managing and coordinating on-site interviews, and providing exceptional customer service to candidates and internal interview team, administering skills testing when needed •Manage candidate profiles within applicant tracking system Taleo Enterprise •Prepare DocuSign offers, new hire documents and first day logistics •Audit and reconcile weekly and monthly invoice/reports from vendors •Assist in developing training materials for the Recruiting Coordinator Handbook to improve processes •Commended for high professionalism, high-level of accuracy and candidate management skills •Quickly adapted to ever changing and fast-paced work environment Recruiting Programs Specialist interim -Oversee and manage the temporary/contingent staffing program across departments for the company -Schedule interviews, conduct phone screens, and onboard temporary workers, contractors, and vendors.

• Commended by supervisor for efficiency, quality, creativity, and expertise of work • Recognized as a self-starter in managing and producing 30+ students’ alternative book format • Supervised, trained, and led two other student workers • Improved systems and processes of production, record keeping, and analysis of data

• Recognized by supervisor for strong work ethic and ability to anticipate needs before being asked • Introduced more efficient and legible filing and organization system for property information/data • Prepared property showings to ensure optimum presentation of space.

I have held many positions while working for Lifetouch Prestige Portraits. These positions include: Customer Service Representative, Customer Service Team Lead/Shift Lead, Co-Assistant, and Portrait Consultant Photographer • Awarded “Employer of the Week” for strong sales, customer service and positive attitude • Led 5-7 co-workers, throughout the work shift, conveyed expectations and assigned tasks • Trained over 20 new workers proficiently and thoroughly over the span of 4 seasons • Photographed 20-60 high school seniors (4-10 shots for each session) in one work shift • Produced exceptional photos that met industry guidelines and showed improvement within 2-3 weeks

• Provide administrative aid and support to head professors in the Center For Learning • Complete assigned tasks promptly with quality • Proctor multiple tests and go through testing policy thoroughly • Communicate with students and co-workers effectively • Respond to students’ and parents’ inquiries in person as well as over the phone