Zuham M.
Care Manager @ JEMCare
About
I am an MPH graduate from Columbia University Mailman School of Public Health in the Health Policy and Management department, specializing in Epidemiology of Chronic Disease. I took a gap year working in clinical work as an informatics specialist. I graduated from Brandeis University with a double major in Sociology and Health: Science, Society, and Policy (HSSP) with a minor in Social Justice and Social Policy. I have experience in clinical care, collecting qualitative data, and laboratory experience particularly in the infectious control division. I hope to transition into healthcare operations to ultimately improve delivery of care, reduce administrative costs, and optimize workflows.
United States
New York
Government Administration
Salesforce.com, Prior Authorization, E/M coding, Data Analysis, Data Entry, Policy Research, Immigration Policy, Immigration Issues, Legal Translation, Specimen Collection, Specimen Storage, Spanish Translation, Event Planning, Social Media Communications, Social Media Marketing, ICD-10, Medical Billing, Electronic Medical Record (EMR), Health Informatics, Data Collection
Experience

Disease Investigation Unit Intern
Queens, New York, United States
Conducted case investigations through lab confirmations, patient/provider interviews, medical chart reviews, medical follow up visits and more. Facilitated specimen collection using specialized toolkits and coordinated efficient pick-up and drop-off logistics with couriers and patients for timely delivery to the public health laboratory

Dean’s Office Administrative Assistant
New York, New York, United States
Offered support to high-level executives with various administrative tasks and projects within the Dean’s Office. Maintained office efficiency with filing, scanning, and restocking office supplies. Delivered efficient meeting logistics including Powerpoint support, room reservations, setup, and note taking.

Clinical Informatics Specialist
Irving, Texas, United States
Implemented and optimized clinical informatics systems to enhance healthcare data management, improving patient care and streamlining workflows. Enhanced data collection, patient safety, and medication management while increasing efficiency and productivity. Leveraged data analysis for informed decision-making, contributing to ongoing improvements in care delivery. Managed informatics tasks during patient visits, including ordering and accurately documenting blood work, diagnostic orders, and in-clinic procedures. Facilitated the request and transmission of medical records, generated specialist referrals with prior authorizations, and navigated various EMR systems across the DFW region, including EPIC. Specialized in accurately documenting ICD-10 and CPT coding to improve population health workflow and work towards the company’s value-based care model.

Road to College Intern: Central Management Office
Dallas, Texas, United States
Enhanced understanding on how to navigate the college application and decision-making process to hundreds of families with first-generation, low income students. Transcribed educational resources from English to Spanish for maximum accessibility to Spanish-speaking family members; organized panel events for parents interested in supporting their children attending college.

Event Coordinator
Brandeis Latinx Student Organization
Waltham, Massachusetts, United States
Organized large events and worked closely with the executive board members. I ensure that the tentative budget for large events is turned in by the deadlines and create committees to undergo the creation of a large event.

Student Assistant for COVID testing
Waltham, Massachusetts, United States
Facilitated registration for COVID vaccinations and testing sample collections for a comprehensive on-campus COVID testing program. Examined bio demographic data to assess patterns. Improved health and safety on campus during the height of the COVID pandemic.
Education

Public Health
I studied public health while at the UADY. I had clinical observations in urban and rural settings in the Yucatan. During my time at UADY, I took an excursion to Cuba to explore the health care system to meet closely with physicians, and compare it to the Yucatan to examine possible solutions to health disparities.
Zuham M.'s Contact Information
Phone
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