Zuham M.

Zuham M.

Care Manager @ JEMCare

About

I am an MPH graduate from Columbia University Mailman School of Public Health in the Health Policy and Management department, specializing in Epidemiology of Chronic Disease. I took a gap year working in clinical work as an informatics specialist. I graduated from Brandeis University with a double major in Sociology and Health: Science, Society, and Policy (HSSP) with a minor in Social Justice and Social Policy. I have experience in clinical care, collecting qualitative data, and laboratory experience particularly in the infectious control division. I hope to transition into healthcare operations to ultimately improve delivery of care, reduce administrative costs, and optimize workflows.

Country

United States

City

New York

Industry

Government Administration

Skill

Salesforce.com, Prior Authorization, E/M coding, Data Analysis, Data Entry, Policy Research, Immigration Policy, Immigration Issues, Legal Translation, Specimen Collection, Specimen Storage, Spanish Translation, Event Planning, Social Media Communications, Social Media Marketing, ICD-10, Medical Billing, Electronic Medical Record (EMR), Health Informatics, Data Collection

Experience

JEMCare

Care Manager

JEMCare

LinkedIn
2026-5 - Present · 5 mos

New York City Metropolitan Area

The Leukemia & Lymphoma Society

Community Outreach Specialist

The Leukemia & Lymphoma Society

LinkedIn
2025-1 - 2025-5 · 5 mos

New York, New York, United States

Columbia University Mailman School of Public Health

Admissions’ Office Administrative Assistant

Columbia University Mailman School of Public Health

LinkedIn
2024-9 - 2025-5 · 9 mos

New York, New York, United States

NYC Department of Health and Mental Hygiene

Disease Investigation Unit Intern

NYC Department of Health and Mental Hygiene

LinkedIn
2024-5 - 2024-12 · 8 mos

Queens, New York, United States

Conducted case investigations through lab confirmations, patient/provider interviews, medical chart reviews, medical follow up visits and more. Facilitated specimen collection using specialized toolkits and coordinated efficient pick-up and drop-off logistics with couriers and patients for timely delivery to the public health laboratory

Columbia University Mailman School of Public Health

Dean’s Office Administrative Assistant

Columbia University Mailman School of Public Health

LinkedIn
2023-10 - 2024-5 · 8 mos

New York, New York, United States

Offered support to high-level executives with various administrative tasks and projects within the Dean’s Office. Maintained office efficiency with filing, scanning, and restocking office supplies. Delivered efficient meeting logistics including Powerpoint support, room reservations, setup, and note taking.

Oak Street Health, part of CVS Health

Clinical Informatics Specialist

Oak Street Health, part of CVS Health

LinkedIn
2022-1 - 2023-10 · 1 yr 10 mos

Irving, Texas, United States

Implemented and optimized clinical informatics systems to enhance healthcare data management, improving patient care and streamlining workflows. Enhanced data collection, patient safety, and medication management while increasing efficiency and productivity. Leveraged data analysis for informed decision-making, contributing to ongoing improvements in care delivery. Managed informatics tasks during patient visits, including ordering and accurately documenting blood work, diagnostic orders, and in-clinic procedures. Facilitated the request and transmission of medical records, generated specialist referrals with prior authorizations, and navigated various EMR systems across the DFW region, including EPIC. Specialized in accurately documenting ICD-10 and CPT coding to improve population health workflow and work towards the company’s value-based care model.

Uplift Education

Road to College Intern: Central Management Office

Uplift Education

LinkedIn
2021-6 - 2021-9 · 4 mos

Dallas, Texas, United States

Enhanced understanding on how to navigate the college application and decision-making process to hundreds of families with first-generation, low income students. Transcribed educational resources from English to Spanish for maximum accessibility to Spanish-speaking family members; organized panel events for parents interested in supporting their children attending college.

Nordstrom

Logistics Processor

Nordstrom

LinkedIn
2020-12 - 2021-8 · 9 mos

Southlake, Texas, United States

Utilized inventory management systems to scan, process and research merchandise shipments in accordance with our inventory control processes

Brandeis Latinx Student Organization

Event Coordinator

Brandeis Latinx Student Organization

2019-4 - 2021-6 · 2 yrs 3 mos

Waltham, Massachusetts, United States

Organized large events and worked closely with the executive board members. I ensure that the tentative budget for large events is turned in by the deadlines and create committees to undergo the creation of a large event.

Brandeis University

Student Assistant for COVID testing

Brandeis University

LinkedIn
2021-4 - 2021-5 · 2 mos

Waltham, Massachusetts, United States

Facilitated registration for COVID vaccinations and testing sample collections for a comprehensive on-campus COVID testing program. Examined bio demographic data to assess patterns. Improved health and safety on campus during the height of the COVID pandemic.

Education

Columbia University Mailman School of Public Health

Columbia University Mailman School of Public Health

LinkedIn

Public Health

2023-9 - 2025-5 · 1 yr 9 mos
Brandeis University

Brandeis University

LinkedIn

Double major in Sociology and Public Health with a minor in Social Policy

2018 - 2021 · 3 yrs
Yonsei University

Yonsei University

LinkedIn

Public Health Policy

2021 - 2021

Study Abroad

The Institute for Study Abroad

The Institute for Study Abroad

LinkedIn

Public Health

2019 - 2019

I studied public health while at the UADY. I had clinical observations in urban and rural settings in the Yucatan. During my time at UADY, I took an excursion to Cuba to explore the health care system to meet closely with physicians, and compare it to the Yucatan to examine possible solutions to health disparities.

Uplift Williams Preparatory High School

Uplift Williams Preparatory High School

LinkedIn
2014 - 2018 · 4 yrs

Zuham M.'s Contact Information

Email

******@***.com

Phone

(**) *** ****

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