Zuhair Abdulfttah زهير عبدالفتاح
Head of Sales @ Atheel KAFD Hotel
About
I am a hospitality sales professional leading the Sales team at Atheel KAFD Hotel, with extensive experience in luxury hospitality, commercial strategy, client relationship management, and revenue growth.Throughout my career, I have developed strong experience across corporate sales, business travel, account management, contract negotiations, reservations management, budgeting, and commercial planning. My focus has always been on building long-term client relationships, identifying market opportunities, and converting business potential into sustainable revenue.As part of the pre-opening team of Atheel KAFD Hotel in King Abdullah Financial District, I support the development of the hotel’s sales strategy, team performance, market presence, and commercial readiness ahead of opening.In my current role, I work closely with the Commercial leadership team to guide sales activities, strengthen corporate and government partnerships, support business development, and position Atheel KAFD Hotel as a refined destination for business travel, meetings, dining, and Saudi luxury hospitality.Driven by results, teamwork, and continuous development, I am committed to contributing to the growth of Saudi hospitality and supporting the ambitions of Saudi Vision 2030.
Saudi Arabia
Riyadh
Hospitality
Revenue Generation, Public Relations, Client Accounts, Business Analysis, Market Knowledge, Financial Statements, External Communications, Internal and External Communications, Strategic Communications, Sales Target Management, Environmental, Social, and Governance (ESG), Business Development, New Business Sales, Sales Planning, Sales Processes, Analytics, Management Consulting, Key Performance Indicators, Business Strategy, Market Research
Experience
Head of Sales
Atheel KAFD Hotel
Riyadh, Saudi Arabia
Corporate Sales Manager
The Ritz-Carlton Hotel Company, L.L.C.
Riyadh, Saudi Arabia
- Develop and execute tailored sales strategies to achieve corporate revenue objectives. - Foster strong relationships with corporate clients, ensuring long-term partnerships and satisfaction. - Identify business opportunities through market research and competitor analysis. - Prepare sales forecasts and budgets, monitoring performance to achieve targets. - Lead contract negotiations and secure high-value deals with corporate clients.
Multi-property Reservation Manger
The Ritz-Carlton Hotel Company, L.L.C.
Riyadh, Saudi Arabia
- Designed competitive rate plans in collaboration with revenue teams to maximize profitability. - Led the reservations team in delivering consistent, high-quality guest experiences. - Monitored and analyzed booking trends to adjust strategies and achieve revenue goals. - Trained staff on system usage and service standards to enhance operational efficiency.
Reservations Assistant Manager
The Ritz-Carlton Hotel Company, L.L.C.
Riyadh, Saudi Arabia
- Evaluated sales trends and implemented initiatives to capitalize on high-performing services. - Resolved operational challenges with strategic action plans, improving team productivity. - Assisted in optimizing room allocation to balance occupancy and guest satisfaction. - Collaborated with other departments to ensure seamless coordination and service delivery.
Reservations Supervisor
The Ritz-Carlton Hotel Company, L.L.C.
Riyadh, Saudi Arabia
- Increased revenue through strategic upselling and cross-selling initiatives. - Analyzed guest preferences to recommend tailored solutions and enhance satisfaction. - Supervised daily operations, ensuring smooth and efficient handling of reservations. - Implemented new procedures to streamline booking processes and reduce errors.
Reservations Agent
The Ritz-Carlton Hotel Company, L.L.C.
Riyadh, Saudi Arabia
- Handled high volumes of calls and emails with professionalism and attention to detail. - Maintained accurate booking records to support efficient operations and reporting. - Assisted guests with inquiries, providing customized solutions to meet their needs. - Consistently upheld company service standards, contributing to positive guest experiences.
Customer Service Agent
Arab National Bank
Riyadh, Saudi Arabia
- Assisted customers with a wide range of banking inquiries and transactions. - Resolved issues promptly, ensuring high levels of satisfaction and trust. - Promoted banking products and services to align with customer needs. - Maintained accurate records of interactions and escalated issues as necessary.
Education
Les Roches
International Hotel Management
- Enhance leadership skills and strategic thinking for managing hotel operations. - Gain expertise in global hospitality trends and market dynamics. - Develop advanced knowledge in financial management and budgeting within the hotel industry. - Build proficiency in guest experience management and service quality optimization.
Jazan University
Computer Science
- Acquire a strong foundation in computer programming and software development. - Develop problem-solving and analytical thinking skills for IT challenges. - Gain in-depth knowledge of computer systems, networks, and databases. - Enhance practical skills in emerging technologies such as AI and machine learning.
Zuhair Abdulfttah زهير عبدالفتاح's Contact Information
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