Zubin Khan

Professional experience spanning BPO Collections, Quality & Training, and Market Research across both primary and secondary methodologies. Exposure to high-volume operations, performance management, and end-to-end research delivery has built a well-rounded understanding of both people and process-driven environments. Work has involved respondent recruitment, survey execution, data validation, quality oversight, and team coaching, with consistent focus on accuracy, process discipline, and timely delivery. Comfortable working across stakeholder groups and fast-moving project environments where structure and reliability are essential. Strengths include operational rigor, attention to detail, and a measured, solution-oriented approach to problem solving. Experience across multiple functions.