Zubair Ansari

Front End (UX) Designer @ Government of Alberta

About

Inclusive design consultant, thought leader & strategist specializing in UX research and design, accessibility at a design and code level, process improvement, requirements gathering and elicitation and project management. Specialities: Strategizing and designing human centered, engaging and differentiated experiences. Usable and accessible digital products, software and services. Leading cross functional teams to deliver the business value and the ideal user experience within technological and project constraints. Eliciting and capturing business and user requirements. Redesigning business processes to improve efficiency, productivity & customer experience. Managing & mitigating user risk during application redesign and system implementations. Branding & differentiation through compelling, engaging & emotive experiences. Employing Technology & Innovation as an enabler to create business value. User and competitive research. User, business acceptance and accessibility testing. Deep understanding of business and technology particularly fintech, ecommerce and automotive.

Country

Canada

City

Milton

Industry

Government Administration

Skill

Front-End Design, Quantitative Research, Product Design, Front-end Coding, Mobile Design, Prototyping, Design Thinking, Customer Journeys, User Experience Testing, Customer Journey Mapping, UX Research, Qualitative Research, User Experience, Information Architecture, User Interface Design, Business Analysis, Usability, User Interface, Requirements Gathering, Web Design

Experience

Front End (UX) Designer

Government of Alberta

2022-11 - Present · 3 yrs 11 mos

Senior UX Designer

Natural Sciences and Engineering Research Council of Canada (NSERC)

2021-12 - 2023-3 · 1 yr 4 mos

Inclusive UX design to support the enter research funding application process from application to peer review to adjudication/approval and funding. User research and process map end-to-end employee experience including transition from remote to hybrid working models. Researched enterprise data creation, consumption, and analysis experience from a user-centric and systems perspective.

Senior UX Designer

Transport Canada - Transports Canada

2021-7 - 2021-12 · 6 mos

Research, design thinking and design work to make SCEM(Stakeholder Engagement and Consultation System) more user-centered and usable. Brainstorming and analysis to combine 3+ Lines of businesses into a common enterprise system to equip advisors/officers with the latest information, effective dashboards, streamlined navigation, workflows and information architecture, shared data, improve corporate memory and minimize engagement fatigue.

Accessibility and Inclusive design consultant

LCBO

2020-5 - 2021-10 · 1 yr 6 mos

Key internal accessibility and UX consultant working with designers, developers and QA, vendors to make 15+ LCBO websites, PDFs, Posters, Emails and other artifacts WCAG 2.1 "AA" compliant. This work was conducted to meet Ontario provincial AODA standards.

UX Design and Accessibility Consultant

KNNX Corp

2021-1 - 2021-8 · 8 mos

Provide Accessibility guidance to development and design team. Designing new features for block chain based supply chain/logistics software. This included onboarding of various types of users including drivers, admins etc. Tracking and monitoring of goods making their way through the supply chain etc. with one of the biggest customers being Walmart Canada. All this in the middle of the COVID pandemic.

UX Designer/Researcher

City of Mississauga

2019-3 - 2020-3 · 1 yr 1 mo

Lead UX Consultant to improve, redesign and streamline the Zoning/By-Law delivery experience through various channels and digital touchpoints. Conducted research to understand needs, painpoints, preferences and behaviors of various usergroups/personas. Designed targeted user-centred self serve solutions based on user insights for users such as home and business owners, developers, realtors, lawyers and other by-law consumers or stake holders as well as employees.

Senior User Experience Designer

HAVAS DIGITAL

2018-5 - 2019-3 · 11 mos

Toronto, Canada Area

Independent UX Consultant working onsite for IG Wealth Management, Mackenzie Investments. Designed public-facing fund finder experience, Investment landing page, Alternative Investments landing page, improved Mackenzie university navigation and information architecture. Instrumental in analyzing in reducing 70+ PDFs that advisor fill out with clients to just a few and designed interactive Axure prototypes to digitize and web enable most of them.