zsuzsi gal

internal communicatons consultant

About

I’ve been helping organisations in the past 13 years in highly regulated environments (across transport, aviation, energy, IT and local government sectors) enabling two- way, productive conversations between employers and their people. I am passionate about involving employees in creating solutions for their customers, workplace and roles - all focused on improving performance, commercial success and making work more enjoyable. I create authentic stories behind the brand and find innovative ways to bring them to life –so they can be used to influence media, key stakeholders and resonate with employees at a deeper level. Most recently I worked with Virgin Atlantic and Virgin Holidays, helping to build and embed shared values by focusing on creating memorable customer and employee experiences – and helping to increase engagement to 90% (employee engagement index) at Virgin Holidays.

Country

australia

City

melbourne

Industry

airlines/aviation

Skill

internal communications, public relations, event management, corporate communications, marketing communications, stakeholder engagement, project management, employee engagement, change communications, mentoring, cultural and organisational change, internal and external communications, branding

Experience

maternity leave

2014-9 - 2016-3 · 1 yr 7 mos

intrernal communications and change lead

edf energy

2010-8 - 2012-2 · 1 yr 7 mos

internal communications executive

anthony nolan

2010-2 - 2010-8 · 7 mos

marketing and communications manager

logikal ltd

2007-3 - 2009-2 · 2 yrs

internal communicatons consultant

cbus super fund

2019-4 - Present · 7 yrs 6 mos

internal communications manager

transport for london

2014-3 - 2014-9 · 7 mos

Responsible for developing, planning and implementing the TfL commercial communications strategy and engagement plans for 2014/2015. Created & delivered brand-led creative engagement campaigns to drive a culture of ‘One - TfL’ in terms of shared goals, values and best practice. Provided coaching and training to line managers to ensure that all communications & engagement activities were tied to ‘One -TfL’ & ‘One-Commercial’ objectives and provided business insight on the impact of communications in their areas. Full ownership of Commercial Delivery & Capability Change Programme to meet the Mayor of London’s Transport Strategy 2020, in terms of process, governance, stakeholder engagement, channel management, message development and measurement.

internal communications business partner

thales

2012-3 - 2014-3 · 2 yrs 1 mo

Responsible for developing and owning the end to end delivery of the internal communication strategy and engagement plans for the Transportation business, supporting and contributing to the overall Thales UK / Thales Group corporate strategies. Created, delivered & measured events, engagement campaigns, leadership conferences, town hall meetings and all-employee briefings resulting in 36% increase in employees feeling more informed and clear about business priorities & plans. Created, launched a site-based approach to leadership engagement, which increased the overall engagement by 16% over 2 years and employee turnover reduced by 20%. Created new leadership engagement plan for exec & senior management teams resulting in 11% increase in people feeling that the actions of senior leaders are consistent with the messages they deliver. Provided guidance, advice & toolkits to line managers, resulting in 9% increase in ‘my manager is a role model for team work and mutual support’ and a 10% increase in ‘my manager communicates clearly and effectively’.