Zong Sheng Lee

Engineer, Service Sales @ Total Solutions M&E Sdn Bhd

About

With a solid background as a Senior System Engineer at NYKK Engineering Group Sdn Bhd and Bezaire Sdn Bhd, I've excelled in product quoting, technical training, and customer relations. Specializing in Danfoss, Endress Hauser, and Hisense VRF products, I've played a pivotal role in winning projects and ensuring client satisfaction. Additionally, my expertise extends to logistics and operations, where I've streamlined product deliveries, optimizing costs without compromising on timeliness. I'm eager to bring this wealth of experience to new challenges and collaborations.

Country

Malaysia

City

Petaling Jaya

Industry

Mechanical Or Industrial Engineering

Skill

HVAC, 3D Computer Aided Design (3D CAD), Technical Presentations, Teamwork, Microsoft Office, AutoCAD, SOLIDWORKS, Microsoft Excel, Problem Solving, Time Management, Microsoft PowerPoint, Microsoft Project, Project Implementation

Experience

Engineer, Service Sales

Total Solutions M&E Sdn Bhd

2024-5 - Present · 2 yrs 5 mos

System & Application Engineer

NYKK Engineering Group Sdn Bhd

2021-8 - 2023-8 · 2 yrs 1 mo

Subang Jaya, Selangor, Malaysia

- Successfully quoted contractors on their enquiries for products such as Danfoss Variable Speed Drive, Endress Hauser Flowmeter, temperature sensors, and other related equipment. - Conducted product training sessions for new engineers to familiarize them with the range of products - Coordinated follow-up activities on quoted jobs to maintain customer engagement and build strong relationships. - Played a key role in the business development process by actively working towards winning projects and contracts. - Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management. - Facilitate the shipping of products from one destination to another. Arrange transportation, schedule staff, and orchestrate deliveries to meet customer demand with little to no delay. Receives products and coordinates delivery. Continually reviews freight costs, and transportation rates to keep costs down where possible

System and Application Engineer

Bezaire Sdn Bhd

2020-11 - 2021-8 · 10 mos

- Engaged with Building M&E Consultants to introduce and promote Hisense VRF products. - Conducted technical presentations on the complete system design for VRF systems, providing in- depth knowledge and expertise to consultants. - Collaborated with the sales team to identify and pursue potential opportunities for product adoption within the consultant community.