Zoey Huang

- Supply Chain Execution & Optimization * Serve as the key liaison between contract manufacturers and internal teams, ensuring seamless coordination across engineering, finance, and operations to improve end-to-end supply chain execution. * Manage escalations, material shortages, production forecast, and CBOM, aligning supply chain execution with company objectives. * Drive sustaining and new product introduction (NPI) supply chain strategies, ensuring smooth transitions from development to mass production. - Inventory & Cost Optimization * Developed a dynamic inventory model, optimizing stock levels to balance supply and demand. * Led the shift from air to ocean shipping using a segmented forecast approach, achieving a 60% reduction in shipping costs through strategic balancing of Marketing's aggressive forecast with Finance’s conservative projections. * Implemented a Just-In-Time (JIT) kitting process, increasing SKU flexibility. * Successfully executed a 3PL warehouse relocation to Canada, leveraging Section 321 for a 7.5% tariff reduction - Data-Driven Decision Making * Use advanced analytics to determine optimal procurement strategies, aligning demand forecasts with financial objectives. * Standardized reporting and forecasting models, improving accuracy in inventory visibility and supply chain planning. - Cross-functional Collaboration * Partnered with Accounting teams to streamline month-end closing, inventory reconciliation, and reporting. * Collaborate with Engineering, Marketing, and Operations to ensure product availability aligns with business needs.

- Material and Production Planning • Build and develop master planning model to be adaptable to dynamic demand forecast and various business strategies • Drive supply planning for S&OP to keep finished good inventory at optimal level • Create production plan by balancing production capacity and evaluating material constraints for multiple manufacturing locations located in Asia and the United Sates • Analyze material readiness for clear-to-build plan and material shortage and lead active communication with contracted manufacturers, suppliers, and internal cross-functional teams for production continuity • Develop safety stock methodology by analyzing the historical inventory allocation between sales demand and safety stock and carrying cost to decide the optimal safety stock level • Lead resolution to any issues from manufacturers and suppliers with stakeholders - Process Improvement • Build and automate the process of ASN for site-to-site shipment transfer • Automate reporting by cooperating with Data team to integrate data from disparate sources and visualize the presentation • Orchestrate and streamline workflows for inventory movement from end to end • Establish processes and document SOP to provide guidance for cross-functional stakeholders and new hires - Cross-functional teamwork • Partner with Program to facilitate a smooth transition from NPI to MP • Cooperate with Quality to solve quality-related issues to minimize the impact on production and coordinate with manufacturers and cross-functional stakeholders to locate suspicious units in the fields • Organize shipment schedules and coordinate with cross-functional stakeholders to ensure inventory available to meet demand • Support Accounting with the month-end closing process and audit requirements - Inventory Management • Conduct cycle count with 3rd party warehouse and contracted manufacturers for inventory audit • Lead solution to fix inventory discrepancies with Accounting to minimize the impact on cost

-Planning and Analysis • Analyze and anticipate potential gap along the timeline to keep inventory at optimal level for material and finished goods • Monitor schedule of material availability and release manufacturing orders in accordance with production plan goal and planning data • Balance production workload to optimize output, develop and manage production schedule, and resolve any production related issues • Conduct forecast report synthesizing inputs from sales and marketing to develop the demand plan with cross-function teams (sales, marketing, purchasing and other key stakeholders) for the Sales and Operations Planning (S&OP) and manage the plan with integrating material and production planning • Lead a weekly meeting with sales and distributors to better understand forecast changes to increase accuracy for demand planning • Define and measure metrics/KPIs for various process and conduct the report with data analysis and visualization • Develop business strategies for Product Life Cycle with cross-function teams (sales, marketing, and warehouse) to dispose existing product, new product, and phase-out product with promotion or obsolescence • Build ad hoc and standard reporting -Process Improvement and Operation Management • Evaluate key processes by identifying and diagnosing problematic areas, collaborate with cross-function teams to improve operation working efficiently and effectively, and manage the progress with reporting to management • Orchestrate and manage projects with time administration, risk analysis, real-time updating, communication, collaboration with stakeholders, and maintenance of operation procedure

• Oversaw status of purchase orders to ensure the progress of supply in schedule and handled the supply issue with vendors for rescheduling, expediting, and changing the purchase orders, quantity/quality discrepancy, and late/missed delivery. • Addressed and resolved shortages by working with the depot repair, such as searching the replaceable components available in the current inventory, and coordinating with other teams/sites for the instant support to complete the orders in time. • Monitored spike usage and identified the root causes to detect any issues, such as quality issue, or incorrect material information maintained in the system. • Examined the root causes of potential and current shortage and suggested the recovery plan with the factors of risk and cost for management to make the decision. • Compiled data from disparate sources, integrated data into valuable information, such as the historical and current usage, the quantity of products in warranty, and the expected quantity of products in the coming shipment from the vendors, and analyzed trends to forecast the demand • Regulated inventory level at each site and replenished the buffer to maintain availability. • Supported new product test and production start-up, calculated the initial buffer needed for new product launch, and communicated with management and vendors regarding material quality, quantity, lead time, and on-time delivery.

• Investigated historical trends and calculated the demand of back orders with the procurement team to reduce and prevent shortage and to keep inventory in the optimal level. • Handled customer orders and oversaw the order status to ensure the on-time delivery. • Negotiated shipping rates with the carriers and filed lost and damage claims to reduce loss. • Collaborated with operation manager with the process design and surveyed the function related to the operation across the other departments to optimize flow.