zoe piatt-green

quality and compliance coach

About

Experienced PPM Co-ordinator with a demonstrated history of working in the facilities services industry. Skilled in Microsoft Word, Legal Compliance, Coaching, Sales, and Customer Relationship Management (CRM). Strong operations professional with a BSC (Hons) focused in Combined Studies in Sciences from The Nottingham Trent University.

Country

united kingdom

City

birmingham

Industry

facilities services

Skill

microsoft office, microsoft excel, microsoft word, customer service, powerpoint, research, windows, outlook, public speaking, training delivery, coaching, databases, data analysis, timely decision making, workshop facilitation, legal compliance, change management, sales, business process improvement, strategy, account management, risk assessment, project delivery, team building, business development, outsourcing, management, team leadership, performance management, team management, planned preventative maintenance, customer satisfaction, crm, data entry, key performance indicators, office administration, project management, policy, teamwork, risk management, testing, user acceptance testing, windows xp, facilities operations, facility management

Experience

national accounts co-ordinator

aggora technical

2014-11 - 2015-1 · 3 mos

ppm co-ordinator

interserve

2018-4 - 2018-9 · 6 mos

Involved in all aspects of PPM delivery including planning, delivery, remedial works, additional works and paperwork administration.

customer service advisor

interserve

2015-2 - 2015-9 · 8 mos

regulatory supervisor

solicitors regulation authority

2011-12 - 2014-10 · 2 yrs 11 mos

Supervision constructively engages with firms to encourage firms to tackle risks, to help improve standards and to provide the right outcome for consumers.

operations officer

solicitors regulation authority

2003-9 - 2011-12 · 8 yrs 4 mos

Processing applications and resolving complex techincal and fee queries.

quality and compliance coach

interserve

2018-9 - Present · 8 yrs 1 mo

ppm planning coordinator

interserve

2015-9 - 2018-4 · 2 yrs 8 mos

Interserve is one of the world's foremost support services and construction companies. Our vision is to redefine the future for people and places. Everything we do is shaped by our core values. We are a successful, growing, international business: a leader in innovative and sustainable outcomes for our clients and a great place to work for our people. We offer advice, design, construction, equipment, facilities management and frontline public services. Headquartered in the UK and FTSE listed, we have gross revenues of £3.6 billion and a workforce of circa 80,000 people worldwide.