Zulemy Salgado

• Strategic management of national and international procurement, focused on electronic components and industrial materials. Skilled in demand forecasting, supply planning, and global sourcing, negotiating with suppliers from Asia, Europe, and the Americas, including market benchmarking, logistics agreements, and engineering change management. • Extensive experience in logistics and customs coordination for imports and exports, ensuring full compliance with documentation (customs declarations, NOMs, RRNA, certificates) and tracking through multimodal logistics (maritime, air, land) and express courier services. • Proficient in executing purchase orders in SAP, managing the full procurement cycle, validating critical documentation (certificates of origin, packing lists, invoices), and overseeing payments and project financial closure. • Collaborates cross-functionally with Quality, Technical, Production, Warehouse, and Finance teams to optimize the supply chain, reduce costs, and improve operational efficiency. Experienced in reverse logistics, warranties, and supplier onboarding, ensuring legal compliance and final project documentation for audits.

• Responsible for strategic procurement and negotiations with national and international suppliers for direct and indirect materials within the framework of the "Comprehensive Restoration and Adaptation Project" for the National Center for Health and Welfare Cultures (CNCSB). • Coordinated the logistics and payment of purchase orders for goods and services requested by on-site personnel. • Requested quotations from suppliers, negotiating prices, quality, and conditions to secure the best options for the project. • Assisted in drafting and signing contracts with contractors and service/purchase providers exceeding $50,000 MXN, and managed supplier and contractor account statements. • Updated the database of suppliers and subcontractors by category and conducted periodic supplier evaluations to ensure compliance with legal obligations (REPSE, SAT, IMSS, and INFONAVIT). • Collaborated with the operational, technical, and construction teams for project execution, contributing to the generation of budgets with unit prices, overhead costs, and service/material costs. • Monitored compliance with deadlines, costs, quality, and commercial conditions with suppliers, ensuring timely delivery and adherence to the budget. • Managed the procurement of materials for civil works and infrastructure (HVAC, electrical, plumbing, control and automation, cleaning, landscaping, pest control, etc.). • Coordinated the contracting and reception of heavy machinery rentals, scaffolding, and portable restrooms. • Prepared procurement reports for the General Directorate. • Managed returns and claims to suppliers in coordination with the warehouse manager. • Responsible for invoice control, warehouse registration of newly acquired materials, as well as sending payments to suppliers. Additionally, managed the application of credit notes and favorable balances.

• Managed land, sea, and air customs clearance, coordinating with carriers, forwarders, and customs brokers. • Led strategic negotiations with both national and international suppliers for the import of industrial equipment and supplies destined for banking, hydraulics, and kitchen sectors. • Applied Non-Tariff Regulations and Restrictions, inputting data into the Single Window (Ventanilla Única) and correcting errors when necessary. • Calculated customs duties, managed claims, and ensured compliance with Mexican Official Standards (NOM). • Supervised purchase orders, reviewed freight rates and customs broker fees, and monitored ISO measurements. • Managed certificates of origin, revalidated Bills of Lading (BL), and drafted customs release letters. • Created purchase orders in SAP, assigning the correct tariff classification, and maintained an updated master purchase report. • Prepared check requests, sent invoices to Finance for payments, and compiled Foreign Trade files for customs and tax procedures. • Monitored market trends, analyzed potential suppliers, and evaluated supply chain risks to identify improvement opportunities.

• Managed the complete procurement cycle for laboratory equipment and specialized devices, encompassing everything from quotation to after-sales service, including negotiation, customs import, transportation-warehouse logistics, warranty follow-up, and the creation and tracking of purchase orders and invoices in the QIS ERP for equipment, services, and spare parts, working closely with the Sales and Warehouse departments. • Coordinated the import of products from the EUROPEAN UNION and other countries (USA, Germany, Switzerland, China), managing consolidated shipments with freight forwarders and airlines to optimize costs. • Negotiated logistics, price discounts, returns, and warranties with suppliers, and prepared quotations for the sales department. • Managed the procurement of indirect materials and services, including office supplies and safety equipment. • Implemented inventory controls through maximum and minimum stock analysis, reducing obsolete stock by 10%. • Verified import costing and assisted in determining retail prices. • Comprehensively managed the billing cycle, including sending credit and cash payments, monthly invoice closing, accurate application of credit notes, and efficient updating of price lists. • Strengthened the supplier base by evaluating performance and managing new vendor onboarding to diversify sourcing options. • Generated strategic reports for decision-making, improving visibility within the purchasing department.

• Provided temporary strategic support during the pandemic to expedite customs clearance for 40 air freight operations of powdered chemicals (AICM), managing documentation, coordinating with external agents, and ensuring regulatory compliance. Received specialized logistics training from LESCHACO for the chemical sector, expanding my role to the coordination of maritime operations in ports. • Coordinated customs clearance at key ports (Manzanillo, Veracruz, Altamira) and AICM, managing essential documentation (BL, packing list, invoices) and complying with local and international regulations. • Managed the import/export of isotanks, flexitanks, and tube tanks, optimizing processes and ensuring regulatory compliance. • Tracked shipments using shipping line platforms and direct communication, resolving discrepancies or damages with clients. • Administered temporary import permits and container returns, avoiding demurrage charges. • Negotiated logistics contracts with freight forwarders, shipping lines, and carriers, reducing costs and improving efficiency. • Applied free trade agreements and certificates of origin to expedite transits and optimize tariffs. • Operated logistics systems (ABS + TCS) for registration, pre-calculation of results, and control of operations, ensuring data accuracy. • Generated operational reports (ETA/ETD), providing continuous follow-up to clients on the status of their shipments. • Supervised FCL logistics and cargo insurance coverage, mitigating transportation risks. • Optimized documentary processes and invoicing, improving operational efficiency and file management.

✅ Managed a database of 40 clients from various industries, including textile, automotive, brewing, industrial, cosmetics, winemaking, and food sectors. ✅ Kept clients informed about the status of their operations, resolving inquiries and providing guidance during the customs clearance process for air and land transportation. ✅ Verified that customer-submitted documents (invoices, packing lists, waybills, certificates of origin, power of attorney) met customs requirements, preventing delays due to omissions or inconsistencies. ✅ Registered and managed operations in the SIA system, ensuring the proper creation of references and inclusion of billing instructions. ✅ Prepared and reviewed the import declaration (pedimento), verifying regulations, non-tariff restrictions, standards, and applicable taxes. ✅ Requested and coordinated freight services for cargo dispatch, ensuring efficient logistics. ✅ Generated and digitized COVE, e-documents, DODA, as well as 3.1.8 letters, usage letters, power of attorney, valuation statements, and complementary documents for record-keeping. ✅ Coordinated with the Glosa department to review and validate the information contained in the import declaration. ✅ Managed advance payment requests and confirmed their receipt for customers without financing agreements, ensuring the availability of funds for operations. ✅ Applied free trade agreements (FTAs) by validating certificates of origin, invoices, and packing lists to optimize customs duties. ✅ Handled CAAAREM and multiple courier platforms such as DHL, UPS, and FedEx for shipment management and tracking. ✅ Addressed customer complaints and claims, developing critical path solutions for efficient problem resolution. ✅ Ensured compliance with ISO 9001:2008 standards, maintaining organized and up-to-date documentation for external audits and client inquiries.

✅ Provided customer service effectively, both by email and phone, resolving inquiries and providing information. ✅ Conducted tracking and follow-up of waybills, solving issues related to transportation and logistics. ✅ Performed review of legal announcements and collected waybills for processing and proper follow-up. ✅ Requested maneuver calculations and managed billing at customs facilities to ensure accurate invoicing. ✅ Managed customs procedures with government agencies such as SAGARPA, COFEPRIS, PGR, and PROFEPA. ✅ Conducted pre-checks at customs facilities at the Mexico City International Airport (AICM) to comply with customs procedures. ✅ Prepared and organized documents for cargo clearance, ensuring proper classification and departure. ✅ Captured A1 and RT customs declarations for accurate validation and compliance. ✅ Coordinated the logistics of import and export operations, including delivery of goods to clients. ✅ Assisted in customs inspections, ensuring that goods complied with import regulations. ✅ Provided administrative and operational support to the coordinator, ensuring smooth functioning of the department. ✅ Managed and quoted expense accounts, as well as handled billing files. ✅ Digitized complementary files for customs declarations to obtain documents in the VUCEM system. ✅ Printed and captured customs declarations for submission to the relevant authorities. ✅ Generated follow-up reports to ensure timely attention and resolution of client requests. ✅ Generating follow-up reports for timely customer service and issue resolution.

✅ Prepared and processed payrolls, ensuring the correct calculation of salaries, taxes, and deductions. ✅ Generated and issued invoices for clients, complying with fiscal regulations. ✅ Developed and managed a base of special clients, ensuring personalized and efficient service. ✅ Organized and filed accounting and tax documentation for clients to ensure proper management. ✅ Provided administrative and operational support within the office, contributing to overall efficiency. ✅ Worked as a general assistant, assisting with various operational tasks as needed.

✅ Provided customer service and guidance, managing complaints and offering information about rights and conciliation processes. ✅ Received, registered, and followed up on complaints in the PROFECO systems. ✅ Referred cases and provided support in conciliation hearings to resolve disputes between consumers and providers. ✅ Supervised businesses to ensure compliance with consumer protection regulations. ✅ Participated in consumer protection campaigns, such as the “Buen Fin” event, to ensure consumer rights were respected. ✅ Conducted inspections of formal businesses to verify the proper implementation of applicable regulations.