Ziv H.

• Effectively utilized LGL and Google Docs to track potential donors • Compiled information on existing donors in order to support current fundraising efforts

• Trained new team members on both customer relations and back of house food prep • Responsible for reporting and managing retail inventory

• Conducted group interviews with new applicants • Set expectations for interaction with guests and forward facing business • Driving force behind revamped customer experience/hospitality training process and procedures

• Provided optimal guest experience while preparing customized food and drink orders at high volume location • Part of training team, working with new employees

• Certified in all front-of-house positions, ranging from hosting and greeting to expediting food and quality control • Trained and certified new team members on work duties and embodying company values • Essential member of core team that launched high-grossing Westlake Village location

• Created programming for both entertainment and learning purposes • Ensure mental, emotional, and physical health and safety of campers ranging from 3rd to 10th grade • Taught basic to intermediate-level concepts of improv, creating lesson plans and performing a showcase in front of the camp

Heavy emphasis on Gender Studies; capstone paper has been used by professor as a guideline for future classes