Zifan Cao

Zifan Cao

IT Support Specialist @ China Telecom Americas

Country

United States

City

Dallas

Industry

Telecommunications

Skill

Hardware, LAN-WAN, Help Desk Support, Python (Programming Language), Microsoft Outlook, Microsoft Office, Network Security, Network Design, NI Multisim, KiCAD, python, MATLAB, C++, Kicad, Microsoft Excel

Experience

China Telecom Americas

IT Support Specialist

China Telecom Americas

LinkedIn
2020-11 - Present · 5 yrs 11 mos

Dallas, Texas, United States

Description of duties: Provide Internal IT technical service support Troubleshoot/analyze computer systems to identify and eliminate performance bugs and hardware malfunction Conduct inspections to ensure IT systems and equipment are operational Manage, maintain, and troubleshoot Email Server, Office 365, VPN, and file sharing Manage, setup, and troubleshoot Cisco VoIP, video conference, and Cloud Conference system Manage and maintain equipment, consumables and other IT Supplies Maintain accurate records and assure documentation is up to date Assist the team on projects as needed Assist personnel with installation, configuration, and ongoing usability of the system hardware and software

China Telecom Americas

IT Support Engineer Intern

China Telecom Americas

LinkedIn
2020-11 - 2022-6 · 1 yr 8 mos

New York, United States

Education

Stevens Institute of Technology

Stevens Institute of Technology

LinkedIn

Electrial and Electronics Engineering

2019-1 - 2020-5 · 1 yr 5 mos
Penn State University

Penn State University

LinkedIn

Electrical and Electronics Engineering

2014-8 - 2018-5 · 3 yrs 10 mos

Zifan Cao's Contact Information

Email

******@***.com

Phone

(**) *** ****

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