Zi LI

Technical Support-Ingenieur @ Zendure

Country

Germany

City

Aachen

Industry

Renewables & Environment

Skill

Microsoft Office Suite, Python, Market Research, Product Management, PV & ESS systems, Customer Support, Technical Support, BESS, Dynamic Pricing, Solar Energy, 光电储能系统, 产品管理, 技术支持, AutoCAD

Experience

Technical Support-Ingenieur

Zendure

2024-10 - 2026-2 · 1 yr 5 mos

Greater Dusseldorf Area

-Provided technical support to B2B and B2C clients across Europe for balcony PV and battery systems -Managed ticketing system, troubleshooting, system commissioning and customer training -Worked closely with product and logistics teams to resolve cross-border service issues

Intern in Product Management

AlphaESS

2024-5 - 2024-8 · 4 mos

德国黑森美因河畔法兰克福

-Conducted dynamic pricing research and competitor analysis for home ESS market -Supported GTM (go-to-market) material preparation and internal product documentation -Helped localize energy storage solutions for the German-speaking market

Locomotive Structural Designer

KOVE MOTOR Iberia

2022-7 - 2023-2 · 8 mos

中国重庆市

-Designed engine components, suspension, exhaust systems, and structural casings using CATIA -Collaborated with manufacturing for DFM (Design for Manufacturing) optimization -Gained hands-on experience in full vehicle development for electric and combustion motorcycles