Joanne Chen

Advise senior leadership through key organizational and technical opportunities relating to data, including technical strategy validation, org planning and up-leveling of end-to-end data teams.

Patient communication platform that simplifies and unifies patient outreach for providers, hospitals and health systems. SMS messages, emails, or IVR calls. Artera empowers providers to reach patients where they prefer. Responsible for data platform, analytics and AI. Up-level existing reporting products with modernized infrastructure to transform customer experience and unlock full value of insights. Identify AI opportunities, architect AI vision, and oversee its execution from prototyping to roll-out. Build and grow a top-notch data team with world-class talents in data engineering, data science, ML engineering and (T)PM.

Data strategy and execution

Telemedicine care provider for patients living with chronic conditions. Condition by condition, it creates a diverse portfolio of direct-to-consumer brands and programs to promote access, drive outcome and craft the patient experiences that delight. Brands include Keeps, Cove, Picnic and more. Responsible for data, from data engineering, intelligence to data science and ML. Architect vision, align strategy, grow and mature the then ad-hoc data operation to support and drive $xxx MM ARR, 5X growth and large-scale medical operation that delivers integrated care at scale. Merged with Nurx in March 2022.

Crowdfunding marketplace solution in asset-backed commercial credit space. Responsible for data engineering, analytics and science. Architect, align and build out institution-quality data operation to effectuate org-wide digital integration and transformation.

Hedge fund in litigation finance with a data-driven trade in HMO medical recoverable factoring. Founding member of the trade and took it from an idea to a fully-fledged subsidiary, overseeing both production and operation. Parent company of MedAsset Recovery.

Truveris is a SaaS solution and service provider in the pharmacy supply chain on a mission to make prescription drugs more affordable and accessible to people by bringing ultimate transparency to the "black box" space for all parties involved.

Part of the core group that rolled out Next Best Action end-to-end to optimize upsell & cross-sell opportunities at the point of inbound communication.

Co-led community efforts & public services in the Greater Boston Area, covering homeless shelter programs, elderly services, and green initiatives.