Zhe Deng

• Responsible for quality monitoring in overall cold chain on-site operations, with a focus on compliance in handling, storage, and related operational processes. • Monitored execution of on-site operating procedures to ensure quality standards and regulatory compliance. •Supported risk identification, issue investigation, corrective actions, and process optimization to improve operational stability.

Logistics and Supply Chain Management: Coordinate with suppliers, transportation companies, and customers to ensure timely and cost-effective delivery of goods. Optimize logistics processes to reduce costs and improve service levels. Develop Strategic Plans: Formulate and implement strategies to improve warehouse operations, increase efficiency, and support overall business goals. Set performance goals and KPIs for the warehouse team. Performance Management: Conduct regular performance evaluations and provide feedback. Implement training programs to enhance skills and knowledge of the warehouse team. Budget Management: Develop and manage the warehouse budget. Monitor expenses and identify cost-saving opportunities.

Receiving Management: Verify the accuracy, condition, and quality of received items. Ensure proper documentation and inventory updates for all received goods. Organize and allocate warehouse space for new inventory. Supplier Communication: Coordinate delivery schedules with suppliers and logistics providers. Address any discrepancies or issues with received shipments. Inventory Management: Maintain accurate inventory records. Conduct regular audits and cycle counts. Order Fulfillment: Supervise the picking, packing, and shipping of orders. Ensure outgoing shipments are accurate, timely, and meet quality standards. Coordinate with carriers and logistics partners for timely deliveries. Handle customer inquiries regarding order status and delivery. Performance Monitoring: Monitor operational performance and productivity. Implement process improvements to enhance efficiency. Problem-Solving Skills: Analytical thinking to identify issues and implement effective solutions. Adaptability to manage unexpected challenges。