Zhaniya Nakipova

• Managed client relationships and sales across Eastern Europe, Central Asia and Russian-speaking regions, analyzing market trends and client data to drive decision-making and improve performance. • Provided support to international clients, ensuring smooth processing of transactions and timely delivery of services. • Collaborated with cross-functional teams to streamline operations and enhance client satisfaction. • Managed financial transactions, including invoicing and contract negotiations, ensuring accuracy and adherence to client requirements. • Resolved client issues and provide personalized support during service processes, aligning with company policies and customer expectations. • Experience in participating in exhibitions

Tender Bid Support: Providing essential support to the Tax, Legal, Consulting, and Forensic groups in the end-to-end tender process, ensuring alignment with client needs and objectives. Documentation Management: Gather, compile, and organize all requisite documentation essential for tender bids. Thoroughly review materials to ensure accuracy, compliance, and adherence to submission guidelines. Market Analysis: Conduct comprehensive research through databases, online portals, and other sources to identify upcoming tender opportunities. Stay attuned to industry trends and competitor activities to strategically position our bids. Proposal Coordination: Receive, assess, and distribute requests for proposals (RFPs) among relevant teams. Facilitate effective communication channels to ensure collaborative input and timely submission.

Work in the department with global partners. Conclusion of insurance contracts in accordance with the global instructions. Work with foreign reinsurers. Work as intermediaries between organizations and insurance companies. Maintaining documentation and customer databases. Conducting negotiations. Assistance to clients in signing new insurance contracts and offering specific solutions to their specific problems. Settlement of losses in accordance with the insurance contract.

Preparing for the launch of advertising campaigns Preparation of media plans Compliance/tracking of all project deadlines Updating information databases Reports on past campaigns Document management Communication with buying, creative agencies, mass media Maintaining internal reporting

Erasmus exchange student

International exchange program for bachelor students