Zarell Fallad

Zarell Fallad

Customer Service Lead @ Chipotle Mexican Grill

About

I am a dedicated Accounting student at Saint Xavier University, set to graduate in May 2027, with a passion for financial analysis, problem-solving, and supporting businesses through accurate reporting. My management experience at Chipotle and Popeyes has provided me with valuable skills in leadership, team-building, and operational efficiency. At Chipotle, I worked closely with my team to consistently achieve our "throughput goal"—the number of entrees served within 15 minutes—earning us bonuses and recognition for hitting our target every single day. Thanks to a strong work ethic and the collaborative spirit of our team, we not only met expectations but exceeded them, which also earned me a certification in recognition of our success. I was also awarded tuition reimbursement for maintaining a high level of academic performance while managing my work responsibilities. Additionally, I volunteer as president of Best Buddies, a club focused on creating inclusive environments for students with special needs, where we encourage communication and friendship-building. My leadership and volunteer experience have reinforced my belief in the importance of teamwork, empathy, and clear communication. I am excited to bring this experience and dedication to my future career as an accountant.

Country

United States

City

Berwyn

Industry

Restaurants

Skill

Adaptation, Communication, Problem Solving, Spanish, Canva, Microsoft Word, Microsoft Excel, Customer Service, Time Management, Team Leadership, Financial Analysis

Experience

Chipotle Mexican Grill

Customer Service Lead

Chipotle Mexican Grill

LinkedIn
2023-12 - Present · 2 yrs 10 mos

7201 Madison St

• Led a team of 9 employees to consistently achieve the daily "throughput goal" of entrees served in 15 minutes, resulting in regular bonuses and team-wide recognition. • Developed strategies to improve workflow efficiency, fostering a high-performing and collaborative work environment, which led to receiving a certification for team excellence. • Awarded tuition reimbursement due to high grades and strong work ethic while balancing full-time work with academic studies

Popeyes Louisiana Chicken UK & I

Manager

Popeyes Louisiana Chicken UK & I

LinkedIn
2022-10 - 2023-12 · 1 yr 3 mos

7135 Ogden Ave

• Supervised day-to-day operations, overseeing staff, improving customer satisfaction, and maintaining operational efficiency in a fast-paced restaurant environment. • Trained and mentored employees, developing skills and teamwork, which contributed to smoother operations and higher customer satisfaction. • Managed inventory, cash handling, and staffing schedules, ensuring accountability, reducing waste, and optimizing cost control.

Education

Saint Xavier University

Saint Xavier University

LinkedIn

Accounting

2023-8 - 2027-5 · 3 yrs 10 mos

• Relevant Coursework: Financial Accounting, Managerial Accounting, Taxation, Corporate Finance

Zarell Fallad's Contact Information

Email

******@***.com

Phone

(**) *** ****

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