Zaneta Leduchowska

VP Shared Service Center EMEA, Mentor @ Brenntag

About

With a proven track record of successful leadership in multinational organisations, I specialise in scaling business, driving operational efficiency and transformation across a range of industries including IT Solutions, Pharmaceuticals, Healthcare, Consumer Electronics and Home Appliances. As a servant leader, I prioritise empowering teams, fostering collaboration and creating environments where individuals and organisations thrive. My expertise includes leading multicultural teams, centralised services (BPO, SSC, GBS, GDC) and navigating complex stakeholder ecosystems, including C-suite executives and cross-functional leaders. Skilled in stakeholder engagement and project management, I ensure alignment between business objectives and operational execution to deliver measurable impact on a global scale. Combining a transformational mindset with deep business acumen, strong understanding of business and IT including technologies such as ERP, BI, RPA, AI, always striving for excellence. # Leadership# Digital Transformation# Global Business Services (GBS/SSC)#Automation and Process Optimisation#Operating Models#Data Analytics#Cross-Functional Collaboration#Stakeholder Engagement#Innovation#Operational Excellence#Team Development#Project Management#Mentor

Country

Poland

City

Łódź

Industry

Information Technology & Services

Skill

Cross-Cultural Communication Skills, Executive Management, Financial Systems, Financial Procedures, Communication, Interpersonal Skills, Business Economics, Business Value, Technologie informatyczne, Wyniki pomiarów, Technologie wschodzące, Financial Analysis, Performance Management, Change Control, Operational Excellence, Cross-functional Team Leadership, Process management, Business case, Zespoły projektowe, Satysfakcja klienta

Experience

VP Shared Service Center EMEA, Mentor

Brenntag

2025-11 - Present · 11 mos

Lodz Metropolitan Area

Interim Projects, Mentor

2025-1 - 2025-12 · 1 yr

Director of Centre of Excellence, Global CIO Office - IT,Mentor

Fujitsu

2022-10 - 2024-6 · 1 yr 9 mos

Accountable for market innovation trends and ensuring alignment with the company's IT strategy and goals. Working with cross-functional teams to deliver insights that improve business performance and operational efficiency of IT and business functions.

Director of Finance Improvement and Automation,(RPA| Analytics)Europe-Finance/IT,Mentor

Fujitsu

2020-5 - 2022-9 · 2 yrs 5 mos

Responsible for process automation(data driven management, analytics, RPA), technology selection, innovation, budget and service/contract delivery, operating model.

Center Head/Director, Fujitsu Shared Service Centre - Finance ,Mentor

Fujitsu

2014-5 - 2020-5 · 6 yrs 1 mo

Łódzkie, Poland

Responsible for leading a team of direct line managers, CI team and dotted line managers for matrix roles.4 business units (Finance, Procurement, Supply Chain, HR). Responsible for budget, performance process, people and transformation. Built and developed the organisation from 40 FTE to 500 FTE, working closely with Oceania, Japan.

ABSL Vice-President Łódź Region (community job)

ABSL Poland

2022-1 - 2023-12 · 2 yrs

Working in close cooperation with the Centre Heads and ABSL partners. Activation of the ABSL HR Community of Practise in Lodz for the HR Directors/HRBPs. Participated in reference visit for potential investors in Lodz, as a successful business leader. Pilot in Lodz City for 15 schools, 7 companies, focusing on developing entrepreneurial skills in secondary schools (audience: directors, teachers, youth; scope: videos, trainings, workshops, job fairs).

ABSL Lodz Chapter Leader (community job)

ABSL Poland

2020-4 - 2023-12 · 3 yrs 9 mos

Contribution to development of the SSC/BPO sector in the Lodz region. Leading the regional chapter, cooperating with ABSL partners and contributing to ABSL clubs. I lead regular chapter meetings with SSC Heads & HR Directors. Representing the sector and working closely with local authorities such as Lodz City Hall and universities. Quarterly ABSL meeting for member companies .

Business Transformation Services - Principal Consultant

Infosys BPM

2012-3 - 2014-4 · 2 yrs 2 mos

Lodz

Key achievement: Extended go-to-market strategy, onboarded 3 new clients in 1 year and developed new service line for SSC set-up.

Business Transformation Services - Project Manager

Infosys BPM

2008-1 - 2011-12 · 4 yrs

Key achievement: In close collaboration with BPOs from Philips and Infosys BPO centres, successfully led global standardisation and harmonisation project in Finance.