Zanda Torgunova

Partner with senior leaders to understand business objectives and design HR strategies that align with organizational goals Support managers with performance management, employee relations, and leadership development Lead employee engagement initiatives to enhance motivation, retention, and culture Collaborate with the HR team to ensure consistent application of policies and practices across the organization Analyze HR metrics and trends to provide insights and recommendations for business improvement Manage and resolve complex employee relations issues, ensuring compliance with employment laws and company policies Contribute to HR projects, process improvements, and change management programs Implement Labour Law changes to assure organizational compliance Budget planning and control Implementation and leading of strategic processes’ development, based on the company’s values and taking into consideration all parties’ involved interests

Own the hiring roadmap and all key people decisions, partnering with the GM, Leadership team and CEO Oversee talent retention, salary bands, performance management, and career progression for all roles. Refine and execute performance review frameworks that drive accountability and continuous feedback. Foster and scale Supliful’s culture—across offices and remote teams—by championing our core virtues. Lead organization of company events, employee engagement programs, and well-being initiatives Lead and facilitate leadership coaching and team building to support regional and global growth. Develop onboarding, training, and mentorship programs to support individual growth and high performance.

Fully responsible for Latvia & Lithuania Cultivating strong stakeholder relationships by providing HR thought partnership, coaching, and data analysis at both regional and country levels Contributing to various People Projects, including Bolt Performance Process, Compensation Review, and Engagement surveys, aligned with the Regional People Strategy Managing and implementing various People Strategies through local leadership across the full People processes (incl. but not limited to, performance management, succession planning, organisational design, employee engagement, D&I programs, exit interviews, compensation reviews, talent management, etc) ensuring there is a standard level of support for leaders across all our regions Driving discussions and plans for improving employee engagement and experience within specific markets and countries Facilitating leadership coaching and team building to support regional growth in alignment with the Regional People Strategy Collaborating with the Regional People team to ensure high service delivery, well-being, and growth of direct reports Proactively assessing leadership and manager development needs, making recommendations and implementing talent solutions for growth.

Oversee all the processes in the Video Production, Pre-production and Post Production Responsible for 1200+ remote employees from 70 countries around the world Resolve complex employee relations issues HR Analytics Strategic planning, Headcount Collaborating with other HR team members on implementing innovative and inclusive processes Consulting with line management and provide daily HR guidance Providing HR policy guidance Meeting key stakeholders to discuss people challenges Bringing people expertise and developing solutions to help the business area to deliver its strategy Questioning and challenging others to get to the root of people and business issues Collaboration With Executive Management Change process

Opening the new video studio in Riga, Latvia Resolve complex employee relations issues Identify training needs for teams and individuals Onboarding automatisation Offboarding automatisation HRIS implementing Performance management system implementing Responsible for relocations, work permits, travel arrangements Working closely with management and employees to improve relationships Consult with line management and provide daily HR Guidence Developing HR strategies, policies and practices Compensation, benefit and relocation packages Working closely with government authorities Recruitment for video studio and office support HR administration tasks (Employment agreements, amendments, reference letters etc.)

Participation in establishment a proper system of collecting and analyzing of employee, management and leadership development areas and needs; Working closely with stakeholders to define learning needs; Supporting establishment of internal training; Planning and arranging L&D activities; Working with a learning and development platform, tailored learning tools, solutions and methods, including online/digital learning systems, on-the-job training, leadership coaching and mentoring to suit individual and organizational learning needs; Establish and manage a cooperation with local and international training providers; Closely work with ITBO to analyze the existing HR Management tools and platforms and identify improvement and development needs; Participation in HR digitalization; Creating policies and procedures; Conducting Engagement Surveys; Helping managers develop their team members through career pathing Responsible for Latvia, Estonia, Romania, Netherlands, United Kingdom, Belarus

IT talent recruitment Headhunting Internship coordination Participation in exhibitions Onboarding & Exit interviews Travel arrangements Employees record keeping Job & Fire safety Labor relations Development of policies and regulations Event planning Plan & Arrange learning and development activities Personal development Development goals performance review Health & travel insurance Compensation and benefits