Zainab Ahmed
Business Operations & Services Coordinator @ BSS Connects
About
Results-driven Business Operations professional with hands-on experience supporting cross-functional teams, streamlining workflows, and driving operational efficiency at a senior level.I currently work alongside the Business Operations Manager, overseeing a broad operational portfolio — spanning project coordination, financial reporting, end-to-end HR operations, documentation management, and external stakeholder relations. I bring structure to complexity, ensuring that processes, people, and priorities stay aligned.Known for strong attention to detail, sound judgment with sensitive information, and the ability to deliver accurate, timely reporting that supports executive decision-making. I thrive in fast-paced environments where ownership, reliability, and cross-functional collaboration are essential.Open to opportunities in Operations, Finance, and Accounting — within dynamic, growth-focused organizations that value continuous development and long-term professional growth.
Egypt
New Cairo
Publishing
Agile Methodologies, Recruiting, Operational Reporting, Partnership Coordination, Vendor Management, Document Management, Jira, Microsoft Office especially excel, Workflow Optimization, Dashboard Reporting, Enterprise Resource Planning (ERP), Cash Flow & Cash Status Tracking, Multiple Project Coordination, Service Coordination, Business Operations
Experience

Business Operations & Services Coordinator
-Work directly under the Business Operations Manager, providing high-level operational support to ensure smooth execution of workflows and service delivery. -Coordinate cross-functional activities across departments, aligning priorities, ensuring timely follow-ups, and supporting efficient daily operations. -Support PMO and project coordination by tracking deliverables, monitoring progress, maintaining documentation, and ensuring deadlines are met. -Prepare daily, weekly, and monthly reports, consolidating key business updates, progress tracking, and operational data to support management decision-making. -Support finance and accounting operations by maintaining cash status updates, monitoring transactions, and ensuring accurate financial reporting. -Organize and maintain payment records, invoices, and financial documentation to ensure compliance, accuracy, and smooth internal workflows. -Develop and maintain structured documentation systems by coding, organizing, and updating operational, financial, and project records for accessibility. -Monitor working hours, attendance, and task allocations to ensure accurate reporting and workforce planning support. -Coordinate design-related requests, ensuring clear communication, proper tracking, and timely delivery of outputs. -Manage end-to-end recruitment support, including CV screening, candidate shortlisting, and coordinating communications and interview scheduling. -Manage external coordination with vendors, service providers, and third parties, ensuring professional follow-ups and timely resolution of matters. -Assist in partnership initiatives through outreach, stakeholder follow-ups, and coordination with external entities to support business growth. -Ensure confidentiality and strict attention to detail when handling sensitive operational reports, financial records, and critical documentation.

Learning & Student Engagement Specialist
Disney
New Cairo
-Delivered targeted English instruction to selected grade levels, enhancing students’ reading, writing, listening, and speaking skills. -Applied basic educational psychology principles to support students with special needs and coordinated individualized learning plans. -Designed, organized, and managed school events, graduations, and presentations, overseeing end-to-end planning and execution. -Developed and implemented lesson plans and learning materials aligned with curriculum standards. -Evaluated student progress and provided actionable feedback to support academic development. -Maintained classroom management while fostering an engaging and collaborative learning environment. -Prepared and maintained accurate records of student performance, attendance, and special case interventions.
Zainab Ahmed 's Contact Information
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