Zaid Mohammed

Certified Trainer and Crewmember @ Raising Cane's Chicken Fingers

Country

United States

City

Austin

Industry

Skill

Entrepreneurship, Java, Team Leadership, Project Management, Software Project Management, User Experience (UX), Market Research, Marketing Strategy, Team Management, Employee Training, Cross-functional Team Leadership, Communication, Delegation, Computer Information Systems, Website Building, Hospitality Industry, Customer Relationship Management (CRM), Strategic Planning, Mobile Application Design, English

Experience

Certified Trainer and Crewmember

Raising Cane's Chicken Fingers

2024-10 - Present · 2 yrs

Austin, Texas, United States

Provided top-tier service to over 1k guests daily to ensure a successful opening and establish restaurant operational standards Maintained seamless operations by collaborating with 12+ crew members at once and displaying strong time management skills Trained 15+ crew members on company protocols, safety standards, and customer service to promote a cohesive workspace

Independent Contractor

Archery Battles

2023-2 - 2024-10 · 1 yr 9 mos

Austin, Texas, United States

Executed 20+ arrow-tag events, coordinating logistics, enforcing safety protocols, and delivering a high-energy customer experience. Enhanced overall event execution, contributing to a 4.7-star average Google review rating and increased repeat participation. Streamlined equipment setup, breakdown, and maintenance processes, reducing setup time by 15% and improving operational efficiency.

Intern

City of Austin

2023-6 - 2023-7 · 2 mos

Austin, Texas, United States

Directed a team of 5 in designing a Java-based mobile app to address loneliness and depression through user engagement Collaborated with a team of 5 developers and designers to better public health outcomes through innovative solutions Presented a working prototype 6 days prior to deadline, exhibiting technical expertise, professionalism, and dedication