zaid shaikh

Prospecting customers across the globe via phone and ensure highest level of customer service during the process Engage prospective customer in meaningful dialogue over phone and update details in CRM, Customer Service Applications, Marketing Automation tool. Plan and execute campaigns Regularly monitor and manage the update of information related to leads, contacts, accounts and account hierarchies in order to maintain clean and appropriately structured database records Regularly monitor and manage the update of information related to leads, contacts, accounts Answered customers' questions regarding products, prices and availability Emphasized product features based on analysis of customers' needs. Maintained friendly and professional customer interactions at all times. Awards & Recognition. Won Executive Of The Month (Aug 2016).