zahira acosta

* In charge of preparing quotations, proposals, price lists, and contracts for Customers and Sales Personnel. * Preparation of Government and Private Institutions Public Bids offers and responsible of keeping updated documentation pertaining to the different bidders' registry. * In charge of purchasing office materials and keeping inventory levels updated, including computers and related peripherals. * In charge of procure and coordinate office equipment maintenance. * General clerical work and customer's support. * Price negotiation and logistics planning with suppliers.

* Handling telephone calls, processing incoming correspondence, composing and typing outgoing mailings. * Maintaining several files including updates to reference binders, updates the LAC Organizational Directory and the Customer Service Contacts Directory. * Process of local invoicing, purchasing of materials and supplies for the department. * Liaises with licensees in the resolution of customer service and commission inquiries, and assists licensees in obtaining proper submission and processing of rejected rentals and customers adjustments claims. * Also liaises with licensees and other departments within the company and worldwide locations to ensure that inquiries and/or requests are handled rapidly and efficiently.

* Processing customers purchase orders, customers and salesman's support. * Maintaining safety stock inventory and samples for test. * Attend to visiting customers. * General clerical work. * Handling customers' complaints calls and/or requests for shipping information.

* In charge of preparing quotations, proposals, price lists, and contracts for Puerto Rico and Latin America Customers. * General clerical work and customer's support. * Maintaining stock inventory by analyzing purchases by customers, processing customers purchase orders, including price negotiation and logistics planning with suppliers. * Preparations of monthly sales reports for sales and customer service departments. * Supplement data and help in the preparation of budgets for the sales and customer service departments.

* Processing customers purchase orders, and customers and salesperson's support. * Preparation of documentation for surgeries. * Attend to visiting customers. * General clerical work. * Handling customers' complaints calls and/or requests for order information. * Invoicing and preparing end of the month sales reports. * Creation and Handling of Quality Assurance Program for the Customer Service Department. * Document procuration for proper invoicing of surgeries.

* Digitalized and archive all documents pertaining to received payments, adjustments and system posting reports. * Prepare and log daily deposits. * Prepare end of month reports for the Finance and Account Receivable Departments. * Receive and logs customer’s payments. * Receive and logs payments of COD sales, patient’s deductibles and co-payments. * Reconcile customer’s payments explanations and refers all denied claims to the Credit & Collections Representative. * Reconcile Health Insurance Plans payments against patient’s co-payments and deductibles. * Reconcile Health Insurance Plans payments and discuss claims and discrepancies with appointed medical plans invoicing company. Coordinates action plans to recover denied claims. * Register all deposits, adjustments, refunds, rebates and write off into the accounting system applying them to the correct customer account and invoice.