Zackary Johnson

Technical Project Manager @ Federato

About

Results-driven Manager of Professional Services & Onboarding with a passion for optimizing service delivery and enhancing customer satisfaction. I specialize in implementing scalable frameworks, streamlining processes, and developing microservices and integration offerings to accelerate time-to-value. With a background in customer success, technical consulting, and cross-functional leadership, I’m dedicated to building high-performing teams and delivering exceptional client experiences. Skilled in Professional Services Strategy, Project Management, API & Integration Development, and Agile Delivery. Always eager to foster collaboration, solve complex problems, and drive continuous improvement. Let’s connect!

Country

United States

City

Omaha

Industry

Computer Software

Skill

Integration Platform as a Service (iPaaS), Git, Interfaces, Web Applications, Databases, Test Planning, Web Development, MySQL, Project Management, SOAP, RESTful WebServices, C#, Customer Experience, Microsoft SQL Server, Technology Consulting, Cascading Style Sheets (CSS), HTML, Communication, SQL, jQuery

Experience

Technical Project Manager

Federato

2025-12 - Present · 10 mos

Manager Onboarding & Profesional Services

Revver

2024-9 - 2025-12 · 1 yr 4 mos

Implementation Consultant

Revver

2024-4 - 2024-8 · 5 mos

Lehi, Utah, United States

Technical Consultant

Qualtrics

Technical Advisor

Qualtrics

2021-6 - 2024-4 · 2 yrs 11 mos

Provo, Utah, United States

Handle highly technical accounts delivering recommended architecture and programming

Implementation Consultant

Fast Enterprises, LLC

2016-2 - 2020-6 · 4 yrs 5 mos

Denver, Colorado, United States

Implemented software on site with our clients. This involved advisment, configuration, SQL query and code creation. Vermont Tax department: 2016 -2018 Utah Department of Transportation: 2018 -2020 (Lead of Web Team, and AAMVA integration)