Zachery Comeault

- Provide daily guidance and task-specific support to sales reps - Assist with employee motivation and performance management - Assist with recruiting and interviewing to meet departmental hiring goals - Identify process gaps and collaborate with sales managers to implement best practices - Continue to proactively manage existing book of business - Utilize expertise to manage key customer accounts within greater territory - Schedule customer visits to identify new opportunities and strengthen relationships

- Target and acquire new business - Identify the decision makers and key stakeholders within prospective organization - Utilize telephone sales skills to prospect for potential customers - Build rapport with accounts while working remotely - Utilize the CRM database to record pertinent customer information - Manage client relationship through all phases of the sales cycle - Utilize technical support to solve customer challenges

- Handle inbound sales calls - Manage each call through the CRM system - Determine customer needs, educate them on their options and provide solutions - Manage customer relations throughout the entire sales cycle - Provide excellent customer service - Identify long term prospects and share with the territory team - Acquire product knowledge on all material handling equipment and attachments

- Prepare and distribute bi-weekly billing invoices to clients to ensure timely and accurate payments - Record employee hours from their in-store reports to assist in timekeeping and payroll operations - Analyze, examine and interpret statistical reports to identify trends in shoplifting behaviour - Create a positive working relationship with clients to maintain quality of service - Liaise with employed Loss Prevention Officers and Guards to assist with needs and concerns

- Prepare products for delivery to accurately fulfill sales orders for liquor stores, restaurants and events - Make deliveries in a timely and precise manner without incurring product breakage - Create rapport with managers to maintain quality of service

- Create lesson plans for 10-15 athletes that refine baseball skills and fitness for ideal performance - Provide constructive feedback to athletes on their kinetic chain and psychological approach to the game of baseball

- Record and update databases for reference to assist with police investigations - Organize filing cabinet and file reports for convenient future retrieval of relevant documents - Photocopy shoplifter documents to maintain stock in the office for employee pickup

Thompson Rivers University Team Captain: 2020, 2021