Yvonne Wu

Leading, motivating and supporting the Government sales team, including hiring, training, and evaluating performance. Maintaining business hygiene such as conducting sales cadence, touchpoint discussion and talent development. Tracking sales metrics, analysing data, and generating reports to assess the effectiveness of sales strategies and team performance. Strategic planning to increase wallet share of top tier partners. Analyzing market insights and trends, competitor activities, and customers’ needs to adapt sales strategies accordingly. Discussion with senior management on sales performance, challenges, opportunities, and recommendations on how we can grow the market.

To foster and build good partner relationship at all levels for revenue growth and partner retention. Manage existing customer for sales growth and account development. Plan and execute channel sales strategy to achieve gross profit and growth target. Manage partners expectation and striking a balance between partners expectation and business needs. Coordinate with partners to identify key sales opportunities to generate revenue.

Manage and develop existing customers for more business opportunities; Maintain contact with assigned customers to ensure customer satisfaction. Work closely with Product and Account Managers to promote products and service sales to customers; Develop and maintain strong field and cross-functional relationships internally to help drive account success. Provide sales support and reporting support (e.g., Monthly sales report). Resolve partner related issues and sales conflict timely. Manage daily sales activities with partners to achieve key objective. (e.g., prepare quotation and handle general sales enquire etc.) Follow through to complete renewal of sales cycle, e.g., from quotations to timely delivery products.