Yvonne M. Nhachi MBA(UK),(ACIM),MSc Big Data Analytics

I am a versatile, performance award winning professional with over ten years experience spanning Innovation, Product Management, Customer Experience, Data Analytics, Account Management, Business Development, Sales and Marketing in the Technology / Telecommunication industry. I have proven ability in developing product, sales, retention and brand strategies. I possess sound experience in analyzing consumer behavior trends and translating customer needs into commercially viable products and solutions. I am a strategic and conceptual thinker who strives for continuous change and improvement. I enjoy motivating and leading others to achieve their full potential. Some of my most notable achievements: 1. Continually surpassing annual sales quotas at Liquid Telecom Zimbabwe over the years that I have been with the organization and aiding several clients in my portfolio (including ZSE listed companies) with their digital transformation journeys through Amazon and Microsoft Cloud based products and services. 2. Successfully developing and launching 12 Value Added Products and Services with different partners from across the globe for Econet Wireless Zimbabwe including market shakers such as Buddie Beatz, Buddie Beatz Music App, Spin and Win, Faith, Beep Me, Voicemail and Mobile Lotto ; growing monthly bucket revenues by +300% between 2016 and 2018 . 3. Receiving several academic and performance accolades including an MBA book prize for top graduate by University of Gloucestershire,UK (January 2019) and the prestigious Overall Customer Service Champion Award for Econet Wireless Zimbabwe (April, 2013). 4. Being actively involved in the setting up and operation of the High Value Customer Department for Econet Wireless Zimbabwe in 2013 including the Retention and Loyalty section. My career aspirations are to land Strategic Commercial roles which will allow me to use my skills and experience to help develop strategies that create highly profitable, market leading product and service brands with a loyal following.