Yvonne Ebere Henshaw
Research Coordinator @ University of Calgary
About
I am a dedicated, committed and passionate Clinical research professional. Highly knowledgeable in study design and protocols, clinical operations, site monitoring, project management and documentation. I have a good understanding of drug development process, medical terminologies, Good Clinical Practices, ICH-GCP guidelines, and regulatory standards. Experienced in phase I, II, and III clinical trials across multiple therapeutic areas (oncology, neurology, dermatology, endocrinology, cardiology). I am an exceptional team player with an excellent ability to effectively communicate, collaborate, and manage cross-functional clinical study teams.
Canada
Calgary
Pharmaceuticals
Project Implementation, Team Management, Project Planning, Project Management, Budgeting, Problem Solving, Budget Management, Contract Negotiation, Good Laboratory Practice (GLP), Clinical Supervision, Good Clinical Practice (GCP), Delegation, Team Performance, Financial Performance, Regulatory Submissions, Research Projects, Therapeutic Areas, Clinical Trials, Performance Motivation, Communication
Experience

Clinical Trial Manager
• Act as the primary point of contact supporting the planning and execution of sponsored clinical trials (phases I-IV). • Manage study start-up and developed clinical study plans, Investigator site templates. • Prepares and presents materials for Investigator meetings and CRA training. • Reviews and approves investigator site payments. • Reviews and approves CRA expenses and timesheets. • Provide leadership and site relationship management to Clinical Trial Partner sites to support the optimization of key processes and ensure critical trial milestones/timelines are met. • Support the Feasibility process to ensure site selection is completed per the expected timeline. • Review trip reports and manage CRAs to ensure quality and compliance per annotated trip report. • Analyze and develop action plans to address issues with investigational sites, CRAs, and CROs • Provide training as needed for monitors and any other activities that support site readiness to recruit, and inspection readiness. • Manage and lead cross-functional study teams, including vendors. • Support the project manager/director with establishing study milestones and accurate tracking. • Confirm that the eTMF is correctly set up and maintained appropriately throughout the trial. • Participates in periodic reviews of the scope of work, vendor performance, and issue resolution. • Demonstrate oversight of CROs and work in a quality framework that supports confirmatory trials. • Provide direction and leadership in CRO and vendor selection and management. • Knowledge of regulatory start up process and planning in support of study start -p • Managing and maintaining high performing clinical teams.

Clinical Clinical Trial Manager I & II
• Was responsible for planning, scheduling, and implementing the clinical aspects of projects in line with contract and budget, e.g., implementation of protocol and amendments; protocol deviation prevention, tracking, and reporting; IP management. • Interfaced with client and program/project staff; ensured the provision of meeting agendas and summary documentation and /or detailed information as required for internal and client meetings. • Lead clinical team meetings and prepare sections for monthly, quarterly, and annual reports; and, present at internal meetings. • Ensure successful site startup, maintenance, and close-out. • Successfully deliver operational activities, such as study start-up, site management, clinical monitoring, and data management activities. • Oversight of the management of sites to ensure compliance with the protocol, ICH-GCP, other relevant guidelines, and applicable regulations, as well as SOPs. • Deliver the project/program according to the quality management plan. Guide CRAs and advise on critical specific study issues. • Drive high performance and efficiency of the clinical team through CRA project objectives and the conduct of monitoring visits. Provide performance feedback to management on clinical team members. • Ensure appropriate subject recruitment plans are in place; all outreach or digital offerings are explored and deployed in consultation with the customer. • Provide ongoing training and support to the clinical team. Conduct frequent team meetings and ensure regular communication. • Ensure the Site Recruitment Action Plan (SRAP), patient recruitment target and contingency plans are in place and deployed at trigger points. • Deliver the project/program according to the quality management plan. Guide CRAs and advise on critical specific study issues.

Clinical Research Associate I & II
• Effectively monitored study sites using risk-based monitoring approach and applied root cause analysis (RCA), critical thinking, and problem-solving skills to identify protocol deviations trends. • Identified and documented protocol deviations, trends, and study-related issues and followed up with sites for prompt resolution. Escalated issues to the clinical trial manager promptly as required. • Performed source data review (SDR) and source data verification (SDV) and ensured the study data complied with the ALCOAC+ principles and were consistent with the subjects’ clinical records in the EMR. • Performed routine site visits including PSSV, SIV, IMV, and COV, and ensured sites complied with the study protocol, Good Clinical Practices (GCPs), and applicable regulatory guidelines. • Performed investigational product accountability at the site and subject level and ensured IP were dispensed and stored according to the protocol requirements. • Effectively communicated with the PI, study coordinator, other site staff, CTM, and cross functional project team members on issues or findings and followed up to resolution. • Established and maintained excellent working relationships with PI and site staff and ensured protocol compliance and responsiveness. • Thoroughly reviewed essential documents in the investigators’ site binder (ISF) for completeness and accuracy in view of study close-out, audit, and inspection readiness. • Proactively scheduled routine on-site visits to meet the sponsor’s days on-site (DOS) expectation. • Tracked and updated DOS visits and escalated to CTM any issue as required. • Wrote detailed expense reports and submitted to the CTM within the required timeline. • Contributed to the project team by assisting other team members and working on other project work and initiatives for process improvement, as required.

Clinical Trial Assistant
• Coordinated collection of site regulatory documents on an ongoing basis for investigational sites. • Distributed and tracked protocol amendments and IRB/ethics approvals of the amendments, as required. • Sent regulatory packets to selected sites and documents/follows-up with sites on the startup process. Collaborated and liaised with interdepartmental team members (regulatory, contacts, clinical) to enable a rapid clinical trial start-up.
Yvonne Ebere Henshaw's Contact Information
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