Yvette UMURERWA

Systems Administrator @ KPMG East Africa

About

An IT professional specializing in tech support, In a world where technology is the heartbeat of businesses, technical support is the steady hand that keeps it all in tune. With a customer service-centered approach, I take pride in delivering exceptional support and ensuring client satisfaction. Beyond tech, I channel my creativity as a passionate writer, who enjoys crafting engaging and compelling content expressing ideas with clarity and flair!

Country

Rwanda

City

Kigali

Industry

Information Technology & Services

Skill

IT Service Management, Creative Content Creation, Project Management, Training Delivery, Strategic Communications, Network Security, Network Administration, .NET Framework, Digital Marketing, Market Analysis, Generally Accepted Accounting Principles (GAAP), Team Management, Sales Management, Microsoft Office, Software Project Management

Experience

Systems Administrator

KPMG East Africa

2024-4 - Present · 2 yrs 6 mos

Kigali City, Rwanda

Tech Support Specialist

Comprehensive Staffing Resources Ltd

2023-3 - 2024-4 · 1 yr 2 mos

Kigali City, Rwanda

Health Information Technology, Cybersecurity Practices, Networking Architecture, Communication Strategies, Curate Trainings, Project Management, Content Creation