Yvalda Lynette Motonane

Business Development Manager and Quality Assurance @ Erongo RED

About

💡 About Me I am an analytical and strategically oriented professional with extensive experience in finance, customer care, project management, business re-engineering, and electricity tariff pricing and modeling. Passionate about driving sustainable solutions, I specialize in devising innovative strategies that balance financial sustainability and customer impact. ⚡ Career Highlights Over 13 years of expertise in electricity tariff analysis, including modeling, regulatory negotiation, and public education on complex tariff structures. Proven ability to build and implement economic and financial models to support decision-making and optimize revenue requirements. Experienced in designing and re-engineering business processes for improved efficiency and service delivery. Strong track record in leading customer-focused initiatives, call center operations, and developing high-performing teams. 🎓 Education & Skills Postgraduate Diploma in Development Finance (University of Cape Town, Graduate School of Business) Management Development Programme (University of Witwatersrand) Bachelor’s Degree in Commerce (Accounting & Management) UNAM Proficient in Microsoft Office, financial modeling, and project management, with a deep understanding of regulatory standards in the electricity sector. 🌍 Let’s Connect! I am passionate about making an impact in the energy sector and beyond. If you’re looking for a collaborative professional with a proven ability to navigate complex projects and drive results, feel free to reach out!

Country

Namibia

City

Walvis Bay

Industry

Utilities

Skill

• Tariff analysis , modelling and pricing , economic regulation , Customer care

Experience

Business Development Manager and Quality Assurance

Erongo RED

2026-3 - Present · 7 mos

As Manager: Business Development & Quality Assurance, I lead initiatives that grow Erongo RED’s revenue, strengthen market presence, and enhance service quality. My role focuses on identifying new business opportunities, developing sales and retention strategies, and building strong relationships with key stakeholders, including municipalities, clients, and internal teams. I support financial sustainability by contributing to the annual revenue budget, analysing revenue performance, and ensuring expenditure aligns with approved policies and procedures. I drive the development and implementation of business development strategies, quality standards, and service level agreements that improve customer satisfaction and operational efficiency. This includes assessing customer needs, preparing business proposals, overseeing quotations, and supporting tariff and pricing development. I ensure compliance with policies, regulatory frameworks, and internal procedures while promoting continuous improvement across processes and systems. Additionally, I compile performance reports, monitor team outputs, maintain accurate records, and support research, benchmarking, and policy review activities. I foster high performance, collaborations, and a culture of accountability and excellence. My role also includes ongoing professional development to stay aligned with industry trends and organisational goals