Yuze Zheng

• Analyzed operational and inventory data to evaluate warehouse performance, identifying optimization potential to enhance overall supply chain efficiency and service quality. • Optimized warehouse layout and space utilization, streamlining workflows while coordinating staff to ensure seamless operations and safety compliance. • Mitigated operational risks by implementing continuous improvements in safety protocols and warehouse layout design. • Advanced WMS-based processes and data management to increase transparency, controllability, and real-time tracking of logistics operations. • Contributed to strategic planning and disposition, providing data-driven recommendations to support management decision-making. • Facilitated professional communication in English and German with internal departments and external service providers to ensure stable logistics continuity.

Multi-site: Essen | Duisport | Duisburg • Supported the initial launch and operational planning of the new Duisport warehouse facility, executing first-phase inbound/outbound logistics. • Streamlined and optimized warehouse organizational structures and operational workflows to improve site efficiency. • Analyzed logistics KPIs and operational data to provide actionable insights for management and support continuous process improvement (CIP). • Managed comprehensive inventory data within WMS, overseeing documentation, stock reconciliation, and high-volume processing for all locations. • Coordinated with internal departments and external service providers to ensure seamless logistics operations and timely order fulfillment.

• Managed complex banking portfolios for individual and corporate clients, focusing on business development and retention. • Coordinated and trained junior team members while optimizing internal operational workflows and risk controls. • Performed independent AML (Anti-Money Laundering) audits and financial transaction monitoring to ensure regulatory compliance. • Executed high-volume payment processing and managed critical accounting documentation and customer records.

• Processed standard banking transactions, including account management, cross-border transfers, and foreign exchange services. • Contributed to internal process documentation and supported the team in daily customer service operations. • Conducted basic compliance checks and transaction verifications under regulatory guidelines.

• Streamlined account opening procedures for private and corporate clients, ensuring 100% documentation accuracy. • Promoted diverse financial products through proactive client engagement and needs analysis.

• Managed client inquiries and provided professional consultations on retail banking products. • Supported marketing campaigns to increase branch service awareness and customer acquisition.