Yuuki Jessica Nagahama

PropTradeTech is a fintech startup company under Eightcap based in Melbourne, Australia. They specialize in tech and business solutions for prop firms. My responsibility as Account Manager includes; - Onboarding and guiding global clients in proprietary trading space - Providing the highest level of client servicing whenever they have challenges with tech, business operations, and marketing - Leading time-sensitive projects that consist of members across different units such as engineers, designers, risk analysts, and marketing specialists - Reporting to COO

APJ Global Telco team - Handled major telco clients in Japan, Singapore, and Australia. - Supported Global Account Managers with sales forecast, Salesforce management, bookings, and quotes. - Contributed to Inside Sales initiatives such as implementing new sales tools and setting targets for the team.

Cloudera provides enterprise data platform for data ingestion, data engineering, data warehouse, analytics, machine learning, and AI. From Edge to AI. On a single platform. Inside Sales for Japan market, working closely with Field Sales, Marketing team and Leadership team. - Lead Generation and Qualification process - Sales meetings to qualify new leads with MEDDIPICC - Salesforce management to keep data relevant and updated at all times - Provided support to both digital and in-person marketing activities such as webinars, workshops, and content syndication. Appointed to be one of Diversity & Inclusion leaders in APAC region. Attended and contributed to leadership meetings to discuss and drive D&I projects throughout the company.

Business Development in Fintech, cross-border payment. Specializing in Japanese users acquisition. Reporting to VP and COO. My role includes; - Inside Sales & Field Sales: Whole process from lead generation via all channels to onboarding new clients - Marketing Strategy: Both offline and online such as event planning and media marketing - Product Development: Service customization and UX improvement for Japanese users - Account Management: After sales follow-up, customer support, troubleshooting closely working with Operation, Product Development, and Tech team

Research Manager in Expert Network area. Specialist for Japan related research projects. My responsibility included; - Inside Sales: Sourcing via all channels (LinkedIn, cold calling, emails, referral, etc) and winning experts from various industries (i.g. Healthcare, IT, Finance, Retail, Energy, etc) servicing in both Japanese and English. Arranging phone/in-person consultations between experts and clients. - Project Management: Supporting clients with their research projects under tight timelines, analyzing their targets, identifying suitable experts from our advisor network, and providing daily update. - Team Management: Facilitating effective training and team meetings for Associates/Interns for a better performance and operational improvement

- Student Representative from Intercultural Communication Faculty