Yusuf Sultan

Yusuf Sultan

Senior Admin - Regional Suppy Chain @ Chalhoub Group

About

Supply Chain & Service Delivery | Demand & Inventory Planning | Analytics & Business Intelligence | Customer Success & Product Ops | ERP & Change TransformationI’m an operations & planning professional with 9+ years’ experience across luxury retail, fashion & jewellery in the GCC. My career spans supply chain management, service delivery, and business analytics, supporting multi-market operations for brands like Swarovski, Lacoste & Adolfo Dominguez. I specialise in demand & inventory planning, incident & escalation management, KPI reporting & ERP transformation (Oracle → SAP/Blue Yonder), ensuring continuity and performance across 60 stores in 5 markets.HighlightsIncreased seasonal sell-through by +5% through allocation and lifecycle planning for Chalhoub’s top-performing brands.Built KPI dashboards and reporting automations (Oracle, Power BI, Looker), cutting manual reporting time by 50% and improving stock availability.Optimised DC flows and packaging, delivering +20% FTL margins, and secured AED 26M sales in KSA during COVID market entry compliance.Co-founded a resale MVP via Chalhoub’s Greenhouse Accelerator, validating a $2M ARR opportunity.I combine a STEM foundation (B.Sc. Physics, Chemistry, Mathematics) with an MBA in Marketing & Finance, equipping me to translate data, demand, and design into strategy. My focus remains consistent: deliver measurable outcomes, ensure service excellence, and enable stakeholders to succeed in high-change environments.Brands: Swarovski, Lacoste, Karl Lagerfeld, Fila, Adolfo Dominguez, Vilebrequin, Superga, United Colors of Benetton, Mario Valentino

Country

United Arab Emirates

City

Dubai

Industry

Luxury Goods & Jewelry

Skill

Analytical Skills, Supply Chain Forecasting, Retail, Excel Formulas, Root Cause Analysis, Variance Analysis, Stock Control, Business Administration, Pivot Tables, Enterprise Resource Planning (ERP), E-Commerce, Business Insights, SAP ERP, Oracle Fusion Middleware, ERP Software, Brand Management, Merchandise Planning, Oracle Applications, Oracle E-Business Suite, Jira

Experience

Chalhoub Group

Senior Admin - Regional Suppy Chain

Chalhoub Group

LinkedIn
2023-10 - Present · 3 yrs

Dubai, United Arab Emirates

• Planning & Merchandising: Managed lifecycle execution for Chalhoub’s top-performing monobrand (20 stores across UAE and Qatar); supported OTB validation, drove allocation strategy, assortment planning, and sell-through optimisation. • KPI & Analytics: Built KPI dashboards (DOI, ISA, Sell-Through, OTB tracking) on Looker/Excel; automated reporting workflows, reducing cycle times and improving stock availability by 5%. • ERP & Transformation: Focal point for Oracle RMS/EBS/RPM/SIOCS, Looker, SAP, and Blue Yonder migrations; led data validation, process testing, end-user training, and adoption across GCC markets. Successfully delivered allocation and markdown automations to streamline replenishment and pricing. • Innovation (Greenhouse Accelerator): Co-founded Chalhoub’s resale MVP tackling aged stock. Conducted market sizing, prototyping, user testing, and financial modelling, unlocking a $2M opportunity while protecting brand equity.

Chalhoub Group

Regional Supply Chain Administrator

Chalhoub Group

LinkedIn
2022-2 - 2023-10 · 1 yr 9 mos

Dubai, United Arab Emirates

Brands: Mario Valentino, Lacoste, Swarovski, Adolfo Dominguez, Karl Lagerfeld, Superga, Fila, Vilebrequin, Juicy Couture Cross functional teamwork between multiple departments to fulfill supply side of the business requirements. (Retail & Distribution in UAE, KSA, Qatar, Kuwait & Egypt) Collaborate with Distribution and Retail Supply Planners across the GCC region to address system-related requirements and ensure SLA compliance within designated lead-times and priorities. Responsible for generating store replenishment plans, buying reports, ageing analysis, and promotion reports. Oversee retail and distribution order management, optimizing system costs and balancing retail pricing strategies. Submit Purchase Orders for Finance approval, managing supplier setup with projected landed costs. Address inventory discrepancies by managing shortfalls and excess stock, coordinating resolutions with suppliers. Coordinate weekly stock transfers and deliveries with Logistics, ensuring timely fulfillment of marketing requests for GWP (Gifts with Purchase), PLV (Point of Sale Visuals), and other promotional items. Manage Return to Vendor (RTV) processes and create/maintain retail store promotions. Efficiently process seasonal sales orders for retail and wholesale clients, liaising with warehouse and export teams for order picking, packing, and documentation. Handle Return Sales Orders and collaborate with the import team to organize timely collections. Manage Amazon Vendor Central and VMS orders for UAE and KSA. Raise regional-level promotions for both Store and ECOM channels, ensuring alignment with seasonal campaigns and market demand.

Element Middle East

Distribution Planner

Element Middle East

2016-6 - 2022-1 · 5 yrs 8 mos

Dubai, United Arab Emirates

• Regional Distribution: Coordinated shipments across GCC & Pakistan for brands (Prestige, Remington, Preethi, Winsor); handled pro forma invoicing, FTL capacity planning, COO/BL/Dubai Chamber compliance, and customs documentation. • Process Optimisation: Created item masters and automated reporting in SAGE ERP, cutting processing time from 3h → 1h. • Retail Ops Support: Managed promoter and merchandiser placements across Carrefour, Lulu & key accounts; oversaw payroll, incentives, and leave planning. • Market Entry (KSA): During COVID, led compliance and certification for new DC in KSA; coordinated SGS/TUV certifications, SABER SKU registrations, and shipped 10 containers without demurrage. • E-Commerce Scaling: Partnered with Amazon & Noon during lockdowns to expand e-commerce sales from AED 1M (2020) to AED 12M (2022). • Market Planner (KSA): Promoted in 2020 to outbound demand planning and warehouse capacity optimisation, introducing packaging innovations that raised FTL margins by 20%. Key Skills: Regional Supply Planning | GCC Market Ops | ERP (SAGE, Oracle) | Item Master Creation | Retail Ops (Promoter Management, Payroll) | Regulatory Compliance (KSA DC, SABER) | E-Commerce Growth | Packaging Optimisation | Data Analytics (Excel Advanced)

MetLife

Insurance Agent

MetLife

LinkedIn
2015-6 - 2016-5 · 1 yr

Abu Dhabi, United Arab Emirates

Education

Kannur University

Kannur University

LinkedIn

Finance, General

2012 - 2015 · 3 yrs
St. Aloysius (Deemed to be University)

St. Aloysius (Deemed to be University)

LinkedIn

Physics, che

2008 - 2011 · 3 yrs

Triple major in Physics, Chemistry & Mathematics

Yusuf Sultan's Contact Information

Email

******@***.com

Phone

(**) *** ****

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